Compatibility Lead | Irvine, CA

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YOUR MISSION AND ABOUT BLIZZARD QUALITY ASSURANCE (QA)

At Blizzard Entertainment we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft Overwatch Diablo and StarCraft weve been creating genre-defining games for millions of players around the world for more than 30 years. Were on a quest: bring our dreams to life and craft the most epic entertainment experiencesever. Hard work iteration and polish go into the Blizzard secret recipe but the most important ingredients come from talented people who share our vision.

The concept of Blizzard polish that is the infinite care and loving detail put into every aspect of our games is something we take seriously and pride ourselves on delivering to our players. Its a responsibility shared across the company and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration problem-solving and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us!

This role is anticipated to be a hybrid work position with some work on-site and some work from home. The home studio for this role is Irvine CA.

JOB SUMMARY

A Compatibility Lead will lead compatibility activities in products and systems ensuring software quality and process improvement. They will lead a team ensuring software and hardware products work seamlessly across various platforms and configurations. They will collaborate closely with development teams product managers and other stakeholders to identify compatibility requirements and test strategies. Responsibilities include addressing projectimpacting issues managing team members performance for excellence and promoting software development best practices. They also lead training technical workshops and mentor other team members. This role is crucial in delivering epic gaming experiences for customers and key internal partners.

WHAT YOU BRING TO THE TABLE

• Lead a team ensuring alignment with senior leadership initiatives and strategy across globally distributed teams.
• Collaborate with development leads and provide high-value quality-related services to the products and areas assigned.
• Oversee team test execution and reporting ensuring the quality of all deliverables workflows and relationships. Host test closure activities such as Testware evaluation knowledge transfer and retrospectives.
• Oversee and support interoperability performance and network emulation tests across all platforms and provide detailed technical analysis of the results.
• Oversee the build troubleshoot and maintain computer systems servers and virtual machines.
• Support in developing and implementing scripts and tools to enhance test automation effectiveness and coverage.
• Monitor and control metrics impacting product and team quality analyzing product quality and usability associated system limitations and reporting on risk.
• Provide support and leadership to the assigned team ensuring their performance is managed effectively and fostering a productive positive collaborative work culture.
• Review Key Performance Indicators (KPIs) regularly and collaborate with senior leadership on shifting work or resources to promote test quality software development best practices and enhanced customer experience.
• Lead and support projects and initiatives with regional teams cross-functional partners and QA teams. Provide resources and assistance and oversee adherence to projects. Contribute to the long-term QA vision and facilitate communication with stakeholders.
• Performs other duties as required.

MINIMUM REQUIREMENTS

Experience

• Minimum of 3 years experience in software or hardware testing.
• Minimum of 1 year in leading teams or projects where there is a direct or indirect leadership role preferred.
• Experience in test planning for complex features/systems.
• Experience testing Windows macOS iOS Android PlayStation 4 Xbox One and Nintendo Switch.
• Experience in installing and maintaining all supported Windows and macOS operating systems. Knowledge & Skills
• High School diploma or equivalent required. Bachelors Degree in a related field preferred.
• Understanding of Software Development Life Cycle (SDLC) specifically QA processes in agile and waterfall development environments.
• Knowledge of computer processors memory graphics network technologies and virtual machines.
• Knowledge of software development and debugging tools.
• Proven ability to analyze and interpret data/workflows recognize critical issues and raise concerns.
• Flexible and team-oriented with excellent interpersonal and follow-up skills.
• Excellent written and verbal communication planning organization and time management skills.

EXTRA POINTS

• Advanced IT or software testing certifications.
• ISTQB Certified Tester Expert Level (CTEL) or equivalent.
• Coding knowledge: XML/HTML JavaScript Python Java C/C/C# SQL.
• Certifications: PMP Scrum Master and/or Product Owner ISTQB.
• Scripting or software tool creation experience. White-box testing experience.
• High level of gaming knowledge and/or skill.
• Passion for Blizzards line of products and services.

Your Platform
Best known for iconic video game universes including Warcraft Overwatch Diablo and StarCraft Blizzard Entertainment Inc. () a division of Activision Blizzard which was acquired by Microsoft (NASDAQ: MSFT) is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industrys most critically acclaimed and genre-defining games over the last 30 years with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Xbox PlayStation Nintendo Switch iOS and Android.

Our World
Activision Blizzard Inc. is one of the worlds largest and most successful interactive entertainment companies and is at the intersection of media technology and entertainment. We are home to some of the most beloved entertainment franchises includingCall of DutyWorld of WarcraftOverwatchDiabloCandy Crush andBubble Witch. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries making us the largest gaming network on the planet!

Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical emotional and financial well-being for Every World - weve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification when in fact they often do!

We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position please email your request to. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity age marital status veteran status or disability status among other characteristics.

Rewards

We provide a suite of benefits that promote physical emotional and financial well-being for Every World - weve got our employees covered! Subject to eligibility requirements the Company offers comprehensive benefits including:

• Medical dental vision health savings account or health reimbursement account healthcare spending accounts dependent care spending accounts life and AD&D insurance disability insurance;
• 401(k) with Company match tuition reimbursement charitable donation matching;
• Paid holidays and vacation paid sick time floating holidays compassion and bereavement leaves parental leave;
• Mental health & wellbeing programs fitness programs free and discounted games and a variety of other voluntary benefit programs like supplemental life & disability legal service ID protection rental insurance and others;
• If the Company requires that you move geographic locations for the job then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting the U.S. the standard base pay range for this role is $23.85 - $44.12 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately your specific range and offer will be based on several factors including relevant experience performance and work location. Your Talent Professional can share this roles range details for your local geography during the hiring addition to a competitive base pay employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates new hire compensation is negotiable.