Office Support Associate

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart dedicated people who work to create an excellent urban university experience for bright and motivated students.

Job Summary:

Job Description:

• Creates updates revises and retrieves files records and departmental contacts/LISTSERVs which may include indexing and cross-referencing. Responsible for maintaining accurate organized and accessible information including confidential materials.

• Oversees the annual fixed asset inventory for multiple departments ensuring accurate tracking documentation and compliance with university policies.

• Develop and implement office procedures workflows and best practices to improve efficiency.

• Prepares and maintains accurate and timely cash reconciliations to ensure financial records are complete.

• Prepare purchase orders to coordinate the timely procurement of office supplies ensuring a just-in-time inventory approach to minimize waste and optimize efficiency.

• Assist in the coordination of department meetings and events.

• Coordinate daily office operations and ensure an organized professional and efficient work environment.

• Support onboarding of new faculty and staff including workspace setup and systems access.

• Maintain relationships with outside vendors including publishers.

• Troubleshoot and resolve administrative problems or inquiries independently when possible.

• Greet visitors answer telephones and direct calls or messages to appropriate staff; initiate outgoing calls to gather requested information.

• Provide front desk support as needed managing reception duties to ensure smooth operations and maintaining effective communications with team members to coordinate services.

• Monitor and review incoming correspondence directing inquires or issues to the appropriate source for follow up and resolution.

• Receive sort and distribute incoming mail packages and internal correspondence to designated recipients; ensure confidential and time-sensitive materials are handled appropriately.

• Prompt coordination of faculty classroom change requests.

• Performs other related duties as assigned.

Minimal Qualifications:

1. High school diploma or equivalent.

2. Any one or combination totaling eighteen (18) months from the categories below:

A. College coursework in any curriculum as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals one (1) year (12 months)

• Associates Degree (60 semester hours) equals eighteen months (18 months)

B. Work experience performing office/clerical activities including the use of computer systems.

Hours: Monday - Friday 8:30 A.M. - 4:30 P.M. (Hours may vary depending on departmental needs).

Location: NEIU Main Campus (5500 North St. Louis Avenue Chicago IL 60625)

Setting: Office Support Associate is an on campus position not eligible for Hybrid or Remote work.

This position requires a background check.

Salary Range

Benefits

University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Service (CMS). Please visit ourEmployee Benefitspage to learn more about our comprehensive benefits packageincluding health dental and vision benefits sick and vacation days and participation in the State Universities Retirement System.

Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women Minorities Veterans and Persons with Disabilities as well as other qualified Illinois Universitys positions are contingent upon the Universitys receipt of its State of Illinois appropriation.