About Family Focus / Company Profile |
Family Focus Medical Clinic is committed to delivering high-quality healthcare services with compassion and professionalism. Our dedicated team provides exceptional patient care in a supportive and welcoming environment
Role Details |
Role Title | Clinic Manger |
Function | Corporate |
Type of Position | Contract Full Time |
Location | Halifax-Onsite |
Role Summary |
Family Focus is seeking a dedicated and experienced Clinic Manager to oversee and support our Veterans Assessment Clinics. This pivotal role will involve leading day-to-day clinic operations while fostering a collaborative and supportive team environment. The Clinic Manager will play an instrumental role in driving efficiency enhancing service delivery and ensuring a positive and safe work atmosphere that reflects a genuine passion for wellness and patient care.
Reporting Structure |
This role will report to the Senior Director of Operations.
Critical Accountabilities |
Clinic Operations:
Lead and manage daily clinic operations to ensure seamless functionality
Ensure scheduling is up to date service delivery is top tier and invoicing is timely and accurate
Liaise with practitioner network to provide a first class work environment
Team Leadership and Development:
Supervise and mentor clinic team members providing oversight coaching and professional development
Motivate team to achieve objectives and conduct performance appraisals for administration team
Foster a collaborative and results-driven culture while empowering team members
Quality Assurance and Client Care:
Ensure high standards of service delivery through consistent quality assurance (QA) practices
Monitor reception appointment booking correspondence and client communications for efficiency and quality
Lead efforts to deliver unparalleled standards of client satisfaction and quality medical care
Work with patient referral partners to ensure smooth patient intake and continued partner satisfaction
Program Development and Implementation:
Collaborate with stakeholders to develop and implement innovative clinical programs
Build team alignment and buy-in for new initiatives through strong collaboration skills
Strategic Alignment:
Support Family Focus vision mission values and strategic objectives through open and transparent communication.
Qualifications & Experience |
Experience:
A minimum of five (5) years of progressive leadership or management experience preferably in healthcare private clinics or a similar service-oriented industry
Prior experience managing a health clinic is required
Experience with project management and program implementation is highly preferred
Demonstrated leadership skills including team building accountability and results-driven performance
Commitment to customer satisfaction and quality assurance
Experience with Electronic Medical Records (EMR) systems is an asset
Education:
Bachelors degree in Business Administration Healthcare Administration or Health Sciences is required
A relevant graduate degree is considered an asset.
Skills:
Exceptional written verbal and presentation communication skills
Proven ability to coach mentor and develop high-performing teams
Strong organizational and problem-solving skills with attention to detail
Ability to manage competing priorities effectively in a fast-paced environment
At Family Focus we are committed to providing a work environment that promotes wellness teamwork and professional growth. By joining our team you will have the opportunity to make a meaningful difference in the lives of veterans while advancing your career in a supportive and innovative setting.
Compensation |
Compensation Is based on experience and qualifications
Required Skills:
Clinic Management
IT Services and IT Consulting