Job ID:274464
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St 20th Floor San Francisco CA 94105 United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Marketing
Remote Eligible:Yes
Company Overview:
At Sephora we inspire our customers empower our teams and help them become the best versions of themselves. We create an environment where people are valued and differences are celebrated. Every day our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of are united by a common goal - to reimagine the future of beauty.
The Opportunity:
The Digital Marketing & Media (DM&M) Testing team supports our Media Center of Excellence in achieving critical business KPIs such as omni-sales and new clients as well as our Retention team in driving engagement through leading experimentation as well as client-led/personalization strategies.
As Manager DM&M Testing you will own experimentation across Sephoras Retention channels and steward client-led strategies alongside channel owners. You will help drive innovative testing strategies synthesizing learnings managing processes workflows and collaborating with cross-functional partners on pilot discovery and help support bringing testing approaches to life. Reporting to the Sr. Manager DM&M Testing you will be implementing testing strategies in Email Mobile and Direct Mail.
Responsibilities
Lead Retention Scrum testing roadmap including overseeing planning touchpoints and stewarding pilot through kick-off design execution measurement and scale.
Own key partnerships across internal cross-functional teams (Promo Loyalty Worlds etc) and serve as a strategic support on test discovery and prioritization
Own key partnerships across (Email Mobile and Direct Mail) Channel Owners and their respective ops/platform teams on ideation prioritization and set-up of pilots
Support the management of the Program Manager DM&M Testing alongside the Manager DM&M Testing (Media)
Partner with Retention Analytics on test design and measurement and synthesize key outcomes and recommendations to stakeholders
Support the planning and activation of Client-Led strategies (CLV Client Journeys Lifecycle Programs Targeted Promos etc.) in partnership with cross-functional partners and Channel Owners by proving out new approaches and enhancements to reach clients in personalized ways through Scrum testing
Qualifications
5-7 years of relevant experience in Digital Marketing; Cross-channel background (Email App Push SMS) and prior testing experience (e.g. Incrementality Creative and/or Audience tests) preferred
Knowledge of Agile Marketing and testing methodologies (e.g. holdout A/B and Multivariate)
Familiarity with Marketing Automation platforms (e.g. Braze Epsilon Bluecore)
Strong business acumen data driven mindset and problem-solving skills
Self-starter with a high degree of motivation and ability to meet deadlines and manage multiple projects
Superior organizational skills and ability to prioritize work cooperatively and collaborate with cross-functional teams in an exceedingly fast paced environment
Exceptional attention to detail and excellent written and oral communication skills
The annual base salary range for this position is $96390.00- $128250.00 The actual base salary offered depends on a variety of factors which may include as applicable the applicants qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees which includes comprehensive health dental and vision plans; a superior 401(k) plan various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.
While at Sephora youll enjoy
You can unleash your creativity because weve got disruptive spirit. You can learn and evolve because we empower you to be your best. You can be yourself because you are what sets us apart. This is the future of beauty. Reimagine your future at Sephora.
Sephora is an equal opportunity employer and values diversity at our company.We do not discriminate on the basis of race religion color national origin ancestry citizenship gender gender identity sexual orientation age marital status military/veteran status or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Required Experience:
Manager
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