Job Description
Responsibilities
You will have to report on a frequency as determined by your direct reporting line on statistics and KPI reporting as may be required in a timely manner.
You will be required to compile KPI statistics time analysis statistics on task delivered / deliverable to clusters and report to the Head / Director of Global Client Delivery.
Tasks
- Analyse the current processes and metrics to review and propose improvements to drive efficiency without impacting or reducing controls in the business.
- Develop process improvement procedures to improve operational efficiency.
- Manage reporting to ensure business and management are aware of progress and pipeline.
- Data management (Extraction reconciliation data cleaning compilation and analysis) and decks preparation for reporting to management and group.
- Prepare multiple dashboards (Power BI) to facilitate decision making of management.
- Communication between / with business managers and users to understand and document business requirements across affected business areas.
- Participate in gap analysis exercises for new implementations.
- Work with the operations team to prioritise and implement process change requirements based on the operational needs of the business.
- Prepare communication plans for distribution to multiple stakeholders across the group.
- Update and maintain documentation on process improvements and process performance.
- Produce supporting business cases for changes and measuring success post implementation.
- Recommend process product or technical changes to improve user experience client service levels and or efficiencies including improvement or automation.
Support management on any ad-hoc reporting projects and surveys.
Qualifications :
Qualifications
Education / Professional qualifications
- Degree in Statistics Mathematics Accounting or Business Administration.
Background Experience
- Experience in a similar role would be an advantage.
Technical
- Lean 6 Sigma qualification
- Computer / Programming Knowledge (VBA Power Query & DAX)
- Competent at an intermediate to advanced level of MS Office tools (Excel Power Point Word & Power BI).
Languages
Additional Information :
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
As a forward-looking business sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.
There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5500 employees - from 94 nationalities speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.
Were committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.
Remote Work :
No
Employment Type :
Full-time
Job DescriptionResponsibilitiesYou will have to report on a frequency as determined by your direct reporting line on statistics and KPI reporting as may be required in a timely manner.You will be required to compile KPI statistics time analysis statistics on task delivered / deliverable to clusters ...
Job Description
Responsibilities
You will have to report on a frequency as determined by your direct reporting line on statistics and KPI reporting as may be required in a timely manner.
You will be required to compile KPI statistics time analysis statistics on task delivered / deliverable to clusters and report to the Head / Director of Global Client Delivery.
Tasks
- Analyse the current processes and metrics to review and propose improvements to drive efficiency without impacting or reducing controls in the business.
- Develop process improvement procedures to improve operational efficiency.
- Manage reporting to ensure business and management are aware of progress and pipeline.
- Data management (Extraction reconciliation data cleaning compilation and analysis) and decks preparation for reporting to management and group.
- Prepare multiple dashboards (Power BI) to facilitate decision making of management.
- Communication between / with business managers and users to understand and document business requirements across affected business areas.
- Participate in gap analysis exercises for new implementations.
- Work with the operations team to prioritise and implement process change requirements based on the operational needs of the business.
- Prepare communication plans for distribution to multiple stakeholders across the group.
- Update and maintain documentation on process improvements and process performance.
- Produce supporting business cases for changes and measuring success post implementation.
- Recommend process product or technical changes to improve user experience client service levels and or efficiencies including improvement or automation.
Support management on any ad-hoc reporting projects and surveys.
Qualifications :
Qualifications
Education / Professional qualifications
- Degree in Statistics Mathematics Accounting or Business Administration.
Background Experience
- Experience in a similar role would be an advantage.
Technical
- Lean 6 Sigma qualification
- Computer / Programming Knowledge (VBA Power Query & DAX)
- Competent at an intermediate to advanced level of MS Office tools (Excel Power Point Word & Power BI).
Languages
Additional Information :
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
As a forward-looking business sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.
There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5500 employees - from 94 nationalities speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.
Were committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.
Remote Work :
No
Employment Type :
Full-time
View more
View less