UNIV Student Services Program Coordinator II, DHL&M, College of Health Professions

Job Description Summary

Autonomously performs professional duties as student services coordinator for assigned program(s) within the College of Health Professions. Program assignment(s) could vary between residential hybrid or fully online programs within the Department of Healthcare Leadership & Management.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type

Classified

Cost Center

CC000225 CHP - MHA Residential

Pay Rate Type

Salary

Pay Grade

University-05

Pay Range

39764.00 - 56670.00 - 73576.000

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Duties

Student Services Administrator 35%

Primary responsibilities include advising students regarding course requirements university and college policies compliance with university-mandated training program degree requirements and student holds.Navigatesstudents touniversity wide resourcesforstudent wellnessenrollment & academic support.Coordinates enrollment management process for assigned divisions including course activationregistration scheduling as well asthe development &distribution ofcurriculumdetails to student cohorts each semester.Monitorsand auditsstudent records while maintaining student files. Facilitates transcript grade audits to ensure all students arein good academic standing.Analyzes and prepares student data and generates statisticalreportsfordivision leadershipneeds such asannual requirements.Collaborates with division leaders on the development ofacademic calendars cost ofattendance worksheets and curriculum changes. Reviewsprogram information for compliance with college & university guidelines and ensure on time submissionof updates to the Office of Enrollment Management (OEM).

Admissions Manager 30%

Serves as the point of contact for applicantsunder review. Advises applicants regarding admissions requirements processes and program information. Collaborates with division and OEM admissions team to develop the annual admissions cycle timeline and routinely communicate to ensure expectations will be met. Collaborates with the division to manage applicantreviewprocessesincludinginterviewscheduling and communications. Supports logistic efforts for on-campus & virtual admissions events such as interview days and admitted student open house days. Works closely with OEM Admissions liaison ensuring accurate & timely applicant processing applicant status changes and program updates. Initiates all communication with applicants regarding final decisions. Developing and distributing accurate and informative admission notifications in a timely manner. Prepares and analyzes admissions and applicant data. Generates customized reports for division directors and admissions committees in preparation for review and interview process; create reports and analyze data for admissions metrics enrollment projections attrition reports metrics graduation and registration reports.

StudentEventCoordinator20%

Manages and organizesstudentevents including but not limited tograduationshoodingclinical celebrationsandhonor society ceremonies. Independently facilitates logistics associated with events. Collaborates to ensure events are well organized and provides a positive experience for students and families.Works with OEM to verifystudent records ensuringeligibility of students forparticipationin ceremonies/events.

Communications Director 15%

Collaborates with Division Directors to ensure updates to student handbooks and student resources. Prepares writes edits and identifies ways to enhance materials.Collectsonboarding student information documents and disseminate to college / division as needed or requested. Manages students class D2L Brightspaceresources. Establishes and maintains all key dates on faculty / division calendars. Reviews and verifies all information being posted on these calendars and ensures information is accurate and up to date each semester. Establishes and maintains student One Drive Groups for cohort email correspondence and resource management. Provides timely notification and reminders to students regarding enrollment deadlines graduationrequirements and /or compliance matters.

Preferred Qualifications for the Position(Must at least meet the MUSC minimumrequirements butmay include departmental preferences relevant to the position): A bachelors degree and one years experience in student services programs. Must be autonomous with a high level of attention to detail. Ability to establish and maintain effective working relationships with students facultystaffand the public. Ability to identify develop and implement processes and procedures to streamline efficiencies. Ability to provide supportive guidance for a wide range of student problems and concerns. Must be an effective verbal and written communicator. Must have skills in multiple software applications. Must be computer literate with experience in Microsoft Office applications. Must be able to work independently with minimal supervision. Position reports to Director of Student Services for the College of Health Professions. Must be able to maintain a high degree of confidentialityand professionalism.

Additional Job Description

Minimum Requirements: A bachelors degree and one year experience in student services programs. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform pinching operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Frequent) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift objects up to 15 lbs. from floor level to height of 36 inches unassisted. (Infrequent) Ability to lower objects up to 15 lbs. from height of 36 inches to floor level unassisted. (Infrequent) Ability to push/pull objects up to 15 lbs. unassisted. (Infrequent) Ability to maintain 20/40 vision corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas. (Infrequent) Additional New Requirements: Computer literacy.

If you like working with energetic enthusiastic individuals you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: Experience:

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