Sales Analysis & Programs Manager

Find your future at United! Were reinventing what our industry looks like and what an airline can be from the planes we fly to the people who fly them. When you join us youre joining a global team of 100000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional physical and financial wellness. Expand your horizons with travel across the worlds biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create whats next with us. Lets define tomorrow together.

At United we strive to provide only the best travel experiences to our customers and our clients. Our Sales team works closely with travel agencies United travel departments corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback optimized partnerships and innovative sales strategies Sales continues to be the largest revenue-generating department at United.

Key Responsibilities:

The Manager - Sales Deal Desk will operationalize optimize and report on the construction payment performance-tracking and overall execution of Uniteds deals with channel partners. This includes providing detailed insight into economic performance of existing and proposed deals as well as working with our channel partner-focused frontline sales leaders to support negotiating new and renewed deals with our partners.

• Manages the agency/channel side design negotiation execution and reporting on all channel programs in partnership with frontline leadership.
• This includes deals with agencies TMCs leisure channels e.g. consolidators wholesalers specialty/niche independent contractors etc.
• Develop models to efficiently provide ad-hoc analytical support to agency account managers as well as support advancement of reports for all channel programs.
• Continuously improve the efficiency of management & execution of our channel partner agreements with the current framework and/or programs in conjunction with IKC Digital Sales and Agency Sales teams.
• Provide business-related guidance to the SPM tool design process.
• Coach team members on rigorous analytics channel economics in the airline industry strategic thinking and managing relationships with channel partners and internal channel sales professionals.

Note: This position offers a hybrid work arrangement with in-office requirements 50% of the time from United Airlines Corporate Headquarters in Chicago IL. This role will travel up to 10% of the time.

Whats needed to succeed (Minimum Qualifications):

• Bachelors degree or equivalent experience
• 4 years of experience in analysis of airline such as sales network revenue management marketing financial planning or operationsstrategy; or other relevant commercial leadership experience
• Foundational knowledge of revenue drivers for airline and B2B sales
• Effective time management for multiple projects and deadlines
• Must be a team focused collaborative individual
• Attention to detail decisive decision-making and a passion for continuous improvement
• Strong interpersonal skills e.g. ability to develop relationships and overcome resistance to change
• Strong knowledge of Microsoft Excel and PowerPoint
• Ability to coach team members on effective analysis and strategic framework including active performance management
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Masters degree in Economics Statistics Math Finance Business etc.
• Experience in agency TMC and/or leisure travel
• Expertise with United commercial and sales data sources
• Experience with data visualization tools such as PowerBI
• Experience with data querying capabilities such as SQL Python SAS R
• Experience with Oracle Fusion/CX applications like Incentive Compensation

United Airlines is an equal opportunity employer. United Airlines recruits employs trains compensates and promotes regardless of race religion color national origin gender identity sexual orientation physical ability age veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions. Please contact to request accommodation.