Senior Product Manager (Logistics, Payments)

We are on the lookout for a Senior Product Manager to join our Logistics - Payments team on our journey to always deliver amazing experiences.

As a Payment Senior Product Manager you will be responsible for revolutionizing the payment experience for our global rider community. Your role will involve owning the definition calculation and optimization of rider payments metrics as well as managing the product roadmap for all rider payment touchpoints. You will collaborate with cross-functional teams to develop and execute a product strategy that meets business objectives improves the rider experience and optimizes the Cost per Order (CPO) efficiency.

• Develop and enhance payment algorithms to accurately calculate rider payments based on dynamic variables such as location distance delivery volume and time factors.

• Implement flexible payment rules and dynamic schemes to optimize CPO efficiency while ensuring fair compensation for riders.

• Be able to analyze impact and drive product decisions based on the impact.  

• Define and manage the product roadmap for all rider payment touchpoints including rider and manager-facing tools.

• Work with cross-functional teams to prioritize features and enhancements that align with business goals and regional requirements.

• Collaborate with product designers to create intuitive and user-friendly payment interfaces for both riders and managers.

• Conduct user research and analyze feedback to identify key areas for product improvement and optimization.

• Stay up-to-date with industry trends and best practices in rider payments leveraging insights to inform product decisions and drive innovation.

• Own a clear set of KPIs to measure the impact of implemented solutions and ensure continuous improvement.

• Identify and prioritize competing requirements from regional stakeholders (South Korea APAC MENA EU LATAM) and translate them into actionable milestones and deliverables.

• Tailor payment solutions to reflect regional cost of living market dynamics and regulatory requirements.

Qualifications :

• 6 years of experience in product management with a focus in logistics/ride hailing/food delivery businesses

• Ability to write queries (e.g. SQL) and work comfortably with data dashboards and analytics tools

• High standard for execution; track record of successfully launching and constantly improving innovative products on web and/or mobile devices (iOS/Android)

• Strong analytical and quantitative skills; ability to use data to back up assumptions recommendations and to drive prioritization on initiatives

• Ability to weigh competing priorities push back on stakeholders and evaluate product requests and opportunities

• Ability to collaborate and lead across functional boundaries and multiple verticals

• Experience with A/B testing and/or other lean testing methodologies

• Proven track record of delivering high-quality products on-time and within budget

Nice to have: 

• In-depth experience in OKR methodologies with squad and tribe structures

• Knowledge of the logistic/last mile industry and/or mobile app development is a plus.

• Experience with agile development methodologies and product management tools such as JIRA or Asana

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation Yoga Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank  Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Remote Work :

No

Employment Type :

Full-time