Slot Shift Manager
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Job Location:
Kenner, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
18 days ago
Vacancies:
1 Vacancy
Job Summary
Supervise Slot department personnel during assigned shift. Ensure the security and accountability of slot funds. Review and evaluate personnel and ensure all policies and procedures are followed in accordance with Company policies and procedures and applicable gaming regulations.
Job Functions
- Supervise instruct and evaluate slot service personnel in the proper performance of job duties.
- Respond to and resolve customer disputes / complaints.
- Perform minor repairs to gaming devices including but not limited to clearing jams resetting machines and verifying jackpots.
- Accurately complete written department forms and records detailing payment of jackpots cash coin transactions machine malfunctions a timely manner.
- Investigate and resolve discrepancies.
- Prepare and implement work schedule in response to business demands.
- Maintain secure key controls at all times.
- Develop apply and maintain a friendly courteous rapport with customers and employees.
- Effectively communicate by two-way radio.
- Other duties as assigned
Qualifications :
- Must be at least 21 years of age.
- Minimum of three (3) years of experience in gaming with a concentration in slots preferred.
- Minimum of two (2) years of related management experience preferred.
- Must have excellent communication and customer service skills. Performance of this job will take place in both an office setting as well as the casino floor. Job holder will be exposed to certain casino-related environmental factors including but not limited to noise second-hand smoke and varied degrees of lighting.
- Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information :
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Labor Cost Analysis
- Customer Service
- Communication skills
- Basic Math
- Food Safety Experience
- Management Experience
- Shift Management
- Employment & Labor Law
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
Boyd Gaming Corporation Boyd Gaming is one of the nations leading casino entertainment companies. But were so much more a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philo ... View more
