Digital Marketing & CRM Manager

Who we are :

With a deep connection to the Australian way of life Jardan is an Australian owned business that supports local manufacturing. We drive the simple mission of making beautiful furniture pieces with a sustainable and responsible approach. Steering away from the conventional layout our Showrooms are carefully curated and each space is a direct translation of how the furniture homewares art and lighting can exist in unison.

Our Head Office Sales and Production teams work together evolving ideas and solving problems. What started as a team of eight has now grown to over 220 staff members that all live and breathe a collaborative ethos.

What we are looking for :

We are seeking a Digital Marketing & CRM Manager to join our Marketing and E-Commerce teams on a full-time basis. Based onsite at our HQ in Scoresby and reporting to the Head of E-Commerce this role is responsible for driving brand growth customer engagement and sales through strategic digital and CRM initiatives.

We are looking for someone that has:

• Expertise in paid digital advertising (Google Ads Meta & Pinterest)
• Strong organisational skills and a proactive mindset
• Experience briefing and collaborating with agencies
• Experience creating and executing EDMs and automated flows within Klaviyo
• CRM management and automation setup
• Proficiency in A/B testing and audience segmentation
• Strategic thinking with a focus on continuous improvement and innovation
• Excellent communication and stakeholder management
• Strong ability to work cross-functionally manage key stakeholders and collaborate effectively

What the role entails :

Digital Marketing & Content Management

• Lead the development and execution of digital marketing campaigns on social and google platforms to strengthen brand awareness and engagement across customer segments
• Develop and maintain the paid channels content calendar aligned with marketing and brand strategies
• Brief assets and collaborate with agency partners to optimise campaign performance for all platforms
• Manage and execute paid campaigns specifically aimed at attracting and converting leads into clients with a focus on data-driven performance.
• Implement and refine digital processes to maximise efficiency and communication
• Ensure compliance with digital advertising regulations

CRM

• Manage CRM and automated email marketing flows
• Brief execute and schedule EDM campaigns including A/B testing for engagement and conversion
• Collaborate with email marketing agency to ensure accurate segmentation and relevant content

Reporting Analysis Insights & Strategy

• Track and analyse digital and campaign performance metrics
• Present weekly performance reports to key stakeholders and provide data driven recommendations.
• Use data insights to refine strategy content and ROI
• Database and social media growth
• Identify growth opportunities through emerging digital trends and technologies

What we provide :

We are proud of our people what their individual talents are and we reward our people right from the very beginning. We will provide you with:

• Beautiful work spaces
• A great team environment who all work as one
• Access to our Employee Assistance Program
• Competitive salary
• Generous staff discounts on both furniture and homewares
• Refer a friend payment incentive on applicable roles
• Development and training opportunities

How to apply :

Please email your resume to Rachel Swann People and Culture Coordinator at

Please note only shortlisted candidates will be contacted.

Jardan acknowledge the Traditional Owners of the land on which our workplaces are located. We pay our respects to their Elders past and present and the Aboriginal Elders of other communities.