Guest Relation Officer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
The Guest Relation Officer will serve as the primary point of contact for guests ensuring their needs are met and providing a high level of hospitality and service throughout their visit. The role focuses on creating a positive guest experience and maintaining client satisfaction.
Responsibilities
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Welcome and assist guests upon arrival with courtesy and professionalism.
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Handle guest check-ins inquiries and complaints efficiently.
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Maintain up-to-date knowledge of facilities promotions and services.
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Coordinate with other departments to ensure guest requests are fulfilled promptly.
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Record and relay guest feedback to improve service quality.
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Provide information about the property nearby attractions and events.
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Ensure a professional appearance and positive demeanor at all times.
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Support front office operations and assist with guest documentation when needed.
Requirements
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Education: Any related qualification.
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Experience: 1-2 years of relevant experience in hospitality or customer service.
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Nationality: Eastern Europe.
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Language: Fluent in English.
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Personal Attributes: Presentable friendly and proactive in guest engagement.
Key Skills
- Bricklayer
- IT Hardware
- Advertisement
- ABAP
- Geography
About Company
Founded in 2014, SWAN is one of the largest and fastest growing people staffing & talent solutions company in Qatar. As a leader in staffing and talent management solutions in Qatar, Swan has the expertise to provide suitable qualified professionals, who can take your business to grea ... View more
