Bilingual Spanish Call Center Specialist ON SITE
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Job Location:
Chesterfield, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
23-10-2025
Vacancies:
1 Vacancy
Job Summary
Bilingual Spanish Call Center Specialist - ON SITE (Chesterfield MO)
Chesterfield MO
Company Overview:
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products BlinkRx and Quick Save remove traditional roadblocks within the current prescription supply chain resulting in better access to critical medications and improved health outcomes for patients.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Responsibilities:
- Receive inbound phone calls to resolve routine and new issues with patients doctors and insurers
- Provide patient care to accurately support pharma programs and triage to appropriate teams when required
- Strive to meet and exceed structured performance targets.
- Document all call information and data discovery according to operating procedures
- Utilize Knowledge Base materials as a foundation for resolving inquiries
- Maintain confidentiality of patient and proprietary information
- Develop a working knowledge of company related security and privacy practices.
- Participate in continued education on product changes new features and product launches
- Help improve the patient experience by sharing feedback with management to further develop the product materials and processes
Location/Hours
Full time
- 40 hrs/week shifts can range anytime between the hours of operations 7am- 7pm CT
- Rotating Saturdays as the business needs 8am- 4pm CT
- Onsite: 400 South Woods mills Rd Suite 100 Chesterfield MO 63017
- Scheduling flexibility as your schedule may change over time according to business needs
Benefits
- Medical dental and vision insurance plans that fit your needs
- 401(k) retirement plan
- Paid time off sick time & holidays
- Pre-tax transit benefits and free onsite parking
Requirements:
- High school diploma or GED required Bachelors degree strongly preferred
- Bilingual- Spanish Fluency is required
- Customer service or inbound call center experience required
- Healthcare pharmacy or other relevant industry experience strongly preferred
- Strong verbal and written communication skills
- Sound technical skills analytical ability good judgment and strong operational focus
- A passion for providing top-notch patient care
- Ability to work with peers in a team effort and cross-functionally
- Strong technical aptitude and ability to learn complex new software
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
