Case Manager Adult Mental Health- Resource Center SIGN-ON BONUS ELIGIBLE

RBH is now offering sign-on bonus opportunities for qualifying professionals!

Richmond Behavioral Health is seeking full-time Adult Mental Resource CenterCase Managerto performintermediate professional work assessing client needs developing implementing and monitoring service delivery and assistance plans coordinating and monitoring services with other agencies counseling and assisting clients maintaining records and files preparing reports and related work as apparent or assigned. Work is performed under the limited supervision of the Program Supervisor.

RBHA has partnered with the City of Richmond to enhance support for residents facing hardship and housing insecurity. Residents will receive support navigating through existing housing and human service resources. Through this collaboration the Resource Center serves as a centralized hub connecting individuals to services resources and case management to support their path to stabilization.

The Resource center serves as a walk-in center that offers a safe welcoming environment where residents can share their stories with trained human services navigators. These navigators provide warm referrals to the most appropriate services within the regional system of care tailored to each individuals unique needs.

Moreover the resource center navigators will host and/or work collaboratively with an adjunct corps of case managers and service providers from the behavioral health social services healthcare employment and homeless services systems to provide a rotating array of services and training opportunities. The Resource Center is considered to be part of the continuum of care in collaboration with City of Richmond to address and mitigate homelessness through effective and coordinated community wide efforts and services.

Essential Functions

Assesses client service needs capabilities and appropriateness for services; presents options and services based upon a needs assessment.

Develops an individual service plan of care and services appropriate to the evaluation with the client/family consensus; reviews and updates service plans.

Makes referrals and linkages to appropriate agencies for services; coordinates client services and treatment with multiple service providers and agencies.

Evaluates the quality of services provided and changes in clients condition and counsels clients as necessary; evaluates clients environment for safety security negative factors and productivity; compiles and analyzes data relating to complaints; identifies and works to resolve problems.

Plans and facilitates group sessions with clients participating in community activities and/or to promote recovery and educate clients.

Assists clients with activities of daily living including hygiene/bathing.

Orients and trains newly hired staff; evaluates staff performance as directed.

Serves as liaison to public agencies and provides information regarding Authority programs and services.

Attends inter-disciplinary team meetings to discuss decisions for client plan of care; provides or arranges transportation; assists with discharge planning.

Provides crisis intervention and prevention services.

Prepares a variety of reports; prepares and maintains client charts and other records.

Attends meetings staffings and conferences as they relate to client staff and program needs.

Attends court hearings; testifies in court.

Assists in curriculum development and resource tools.

Required Experience:

Manager