Industry/Sector
InsuranceSpecialism
OperationsManagement Level
ManagerJob Description & Summary
A career in our Customer Service practice within Operations Consulting services will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development supply chain procurement and sourcing manufacturing operations service operations and capital asset programmes to drive both growth and profitability.To really stand out and make us fit for the future in a constantly changing world each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines geographies and career paths and provides transparency on the skills we need as individuals to be successful and progress in our careers now and in the future.
As a Manager youll work as part of a team of problem solvers helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
The Opportunity
As part of the Customer Service team you operationalize business strategies and transform the functions of the entire supply chain for Insurance clients. As a Manager you supervise develop and coach teams manage client service accounts and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. This role involves managing complex business initiatives through the assessment design and implementation of operational improvements.
Responsibilities
- Supervise develop and coach teams to deliver exceptional work
- Manage client service accounts and drive project workstreams
- Analyze and solve complex problems to develop deliverables
- Operationalize business strategies for Insurance clients
- Transform operational chain functions through operational improvements
- Foster a culture of continuous improvement and innovation
- Maintain rigorous standards of integrity and authenticity in every client interaction
- Implement strategic planning and execution for client projects
What You Must Have
- Bachelors Degree
- 5 years of combined experience in Consulting and the Insurance industry
What Sets You Apart
- Bachelors Degree in Actuarial Science Banking and Insurance Banking and Finance Business Administration/Management Economics Economics and Finance Economics and Finance & Technology Finance Finance & Technology Management Information Systems Organizational Management Operations Management/Research preferred
- Operationalizing business strategies for Insurance clients
- Transforming supply chain functions
- Managing complex business initiatives
- Building and maintaining client relationships
- Delivering strategic and creative business results
- Encouraging innovation and team development
- Conducting quantitative and qualitative benchmarking
- Developing Insurance thought leadership
Travel Requirements
Up to 60%Job Posting End Date
October 25 2025Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need now or in the future PwC sponsorship through the H-1B lottery except as set forth within the following policy: PwC is anequal opportunity employer all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy sexual orientation and gender identity); age; disability; genetic information (including family medical history); veteran marital or citizenship status; or any other status protected by law.For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers the Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance San Diego County Fair Chance Ordinance and the California Fair Chance Act where applicable arrest or conviction records will be considered for Employment in accordance with these laws. At PwC we recognize that conviction records may have a direct adverse and negative relationship to responsibilities such as accessing sensitive company or customer information handling proprietary assets or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.The salary range for this position is: $99000 - $232000 plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individuals skills experience qualifications and location and applicable employment laws. PwC offers a wide range of benefits including medical dental vision 401k holiday pay vacation personal and family sick leave and more. To view our benefits at a glance please visit the following link: Experience:Manager
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