Operations Managers Work from Home Morning Shift

This is a remote position.

Job Title: Operations Manager

Work Setup: Permanent Work from Home

Shift: Australian Business Hours

GetmyCourse is a leading education solutions company committed to helping individuals unlock their career potential through training upskilling and professional development. Our growing team is passionate about connecting people with learning opportunities that change lives.

Were looking for an Operations Manager who will oversee the daily operations people and processes that drive the companys success. Youll be responsible for ensuring operational excellence managing team performance fostering strong stakeholder relationships and implementing strategies that enhance business growth and efficiency.

If youre a leader who thrives in fast-paced environments loves solving problems and has a sharp eye for improvement this role is for you.

Operational Excellence (OpEx):

• Oversee and streamline end-to-end operational processes to ensure efficiency and accuracy across departments.
  
• Implement and monitor standard operating procedures (SOPs) to maintain consistency and quality.
  
• Identify gaps and propose data-driven solutions for continuous improvement.
  

People Management:

• Lead mentor and develop a team of remote professionals to meet performance and productivity targets.
  
• Foster a positive and accountable work culture that promotes collaboration ownership and growth.
  
• Conduct regular performance reviews and provide guidance for professional development.
  

Stakeholder Relationship Management:

• Act as the main liaison between internal teams and external stakeholders (clients RTO partners etc.).
  
• Ensure that deliverables meet or exceed expectations through effective communication and coordination.
  
• Build and maintain long-term trust-based relationships that contribute to business growth.
  

Business Improvement and Growth:

• Analyze operational data and recommend strategic initiatives for process optimization and scalability.
  
• Collaborate with leadership to develop and implement business growth strategies.
  
• Support in identifying new opportunities to enhance service quality and client satisfaction.
  

Reporting and Administrative Support:

• Prepare analyze and present operational reports to management highlighting key metrics trends and insights.
  
• Oversee administrative functions documentation and compliance requirements.
  
• Ensure smooth coordination across departments to support the companys strategic and operational goals.
  

• At least 5 years of experience in operations or management preferably in the education training or service industry.
  
• Proven experience in team leadership process improvement and stakeholder management.
  
• Strong analytical and problem-solving skills with the ability to make sound business decisions.
  
• Excellent communication organizational and interpersonal skills.
  
• Proficiency in Google Workspace CRM systems (Zoho preferred) and other productivity tools.
  

• Permanent work-from-home setup
  
• Australian morning shift enjoy work-life balance
  
• Supportive high-performing and collaborative team culture
  
• Opportunity to make a real impact in an organization that values growth and innovation
  

Join us: goes to Palm Beach: goes to Thailand: goes to Vietnam: