Omnichannel Excellence Manager (d/f/m)

Were looking for a passionate and strategic Omnichannel Excellence Manager (d/f/m). While the role is based in our Munich office were open to other Essity locations including Hamburg Paris Dunstable Gothenburg and Philadelphia. This is a permanent full-time position offering the opportunity to make a real impact in a dynamic international environment.

What You Will Do

• Drive business transformation towards omnichannel together with the regions focusing on direct/indirect models and low- & tech-touch experiences

• Collaborate with the Omnichannel Excellence team for Direct/Indirect Models to understand our customers holistic omnichannel journeys

• Identify opportunities to optimize the customer experience with our brand and products across owned touchpoints and journeys

• Define and implement omnichannel best practices (for direct/indirect models) in close partnership with central functions and local sales and marketing teams

• Work with the Commercial Excellence training team to support upskilling and training initiatives for omnichannel Virtual Sales

You Identify Yourself With

• A university degree in Business Administration Arts or Science

• 7 years of experience in eCommerce or digital environments

• Ideally experience in B2B settings

• Proven track record in working within a global or transatlantic setup

• A collaborative mindset and strong communication skills

• Fluency in English

What we can offer you

The benefits listed refer to the primary location. If you want to start at another location these may vary.

• Compensation & Benefits
  Compensation above tariff 14 salaries bonus annual salary adjustment process pension schemes anniversary bonus childcare allowance Corporate Benefits & other employee benefits

• Work-Life-Balance
  Hybrid working model flexible working hours 30 days of vacation lifetime working time account

• Learning & Development
  Structured onboarding training opportunities such as digital learning platform coaching & mentoring as possible part of individual development plan participation in professional conferences and fairs

• Health & Well-being
  Discounted fitness membership Lease-a-bike health and well-being month mindfulness courses PME Familienservice employee surveys

• Team & Collaboration
  People culture communities & networks co-working spaces leadership guidelines canteen

• Mobility
  Public transport allowance bicycle parking free car parking e-charging stations

This is Us

At Essity our Beliefs & Behaviours (Care Collaboration Courage and Commitment) is the foundation for our inclusive culture and as such something we are living on an everyday basis. With a purpose of Breaking Barriers to Well-being diversity equity & inclusion is established in our core.

We are committed against discrimination on the basis of color ethnicity migration history religion sex national origin sexual orientation age citizenship status marital status caregiving responsibilities disability chronic illness gender identity gender expression genetic information and other. We explicitly welcome applications from people who are structurally institutionally intersectionally discriminated.

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