Supervisor, Multi-Department Crisis Response Team (MDCRT)

The seeks motivated professionals who want to use their talents and skills to make a difference. Our 750 FTE staff are adaptive problem solvers and passionate about enriching peoples lives. If you are mission-driven dedicated to superior service and support and can diligently work independently and in a collaborative environment join our team. LAHSA is leading the fight to end homelessness in LA County. Here not only would your work have a real impact on the community but we also offer a comprehensive and competitive benefits package.

Created in 1993 LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care we coordinate and manage over $800 million annually in federal state county and city funds for programs providing shelter housing and services to people experiencing homelessness.

The supervisor will assist with oversight of general day-to-day and staff operations of the team. This position will oversee the System Navigators Data Coordinator and Data Specialist to ensure data integrity assist in training and ensure entry of client level data from outreach services is being accurately recorded into the HMIS system. The Supervisor will be a liaison with the HMIS team members.

Note: This examination will remain open until the needs of the service are met and is subject to closure without prior notice. Job applications/Resumes received by October 31 2025 will receive first consideration.

Note: This position is funded through June 302026. Continuation of employment will be contingent upon funding availability.

• Supervise System Navigators MDCRT Coordinators and the Data Specialists. Ensure that data is accurate up-to-date and reflective of the work being done.
• Run reports regularly to provide data to inform their supervision of staff.
• Monitor departmental progress toward contract goals.
• Analyze service data to identify trends regarding geographic coverage the effectiveness of engagement resource needs etc.
• Develop monthly reports detailing the work of the department for distribution to funders and elected officials.
• Provide training to MDCRT staff on the use of HMIS and other digital tools (including the use of hardware) to maximize efficiency in the field.
• Identify and escalate any data integrity or data collection challenges to the upper management team and assist as appropriate to develop solutions to those challenges.
• Maintain customer confidence and protect operations by keeping information confidential.
• Maintain professional relationships with offices of local government and City and County Departments.
• Represent LAHSA at community meetings and conduct presentations with selected groups.
• Review Request for Service.
• Perform other duties as assigned.

• Advanced level of experience with MS Office Suite Looker or other database platforms.
• Strong analytical ability.
• Strong verbal and written communication skills.
• Ability to interact effectively with a wide range of constituents.
• Work independently be proactive and exercise good judgment.
• Flexibility to work with individuals with varying work styles.
• Excellent time management and organization skills.
• Service-minded and open to new ideas and approaches.
• Attention to detail.

• BA/BS Degree from an accredited college or university is strongly preferred; however an equivalent combination of applicable training and experience may be substituted for education requirement.
• Minimum two (2) years experience working in social services especially with the homeless population.

License Requirement

• A valid California Class C drivers license is required at the time of hire. Employees must have a good driving record for a minimum of three (3) years.

Note: This position is funded through June 302026. Continuation of employment will be contingent upon funding availability.

An electronic version of all submittals is required. Interested candidates should apply immediately by submitting a job application comprehensive resume and compelling cover letter of interest to the job posting found on government .

Job applications/Resumes received by October 31 2025 will receive first consideration.

Schedule:The Chief Executive Officer or designee may change the schedule of positions between hybrid and onsite as necessary to accomplish LAHSAs business needs.

Residency Requirement: This position requires the employee to reside within the State of California. Proof of residency may be requested as part of the onboarding process to ensure compliance with organizational and operational requirements.

Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at ; or via email at

We are an Equal Opportunity / E-Verify Employer