Healthcare Access Coordinator HCO2025

Suffolk County Sheriff's Department

Job Location:

Boston, NH - USA

Monthly Salary: Not Disclosed

Posted on: 23-10-2025

Vacancies: 1 Vacancy

Job Summary

GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES

Possess in-depth knowledge of the MassHealth application and enrollment processes the Consolidated Appropriations Act (CAA) and the 1115 Waiver and will actively supports department leadership in planning and implementing new 1115 Waiver requirements to ensure compliance and effective service delivery. Must be able to collaborate with internal divisions other correctional facilities across the Commonwealth and partner agencies to ensure coordinated and effective implementation of all Mass Health Requirement. Must be able to apply their expertise in telehealth platforms to plan implement and manage telehealth and telephonic services across for the Suffolk County House of Correction and Suffolk County Jail.

SUPERVISION RECEIVED:

Works under the direct supervision of the Assistant Superintendent.

DUTIES AND RESPONSIBILITIES:

Competent in the MassHealth application and enrollment processes as well as the Consolidated Appropriations Act (CAA) and 1115 Waiver.
Must be able to attain/retain MassHealthCertified Application Counselor Certification
Able to work in two county correctional facilities and collaborate with all internal divisions to prepare incarcerated individuals for reentry.
Competent in telehealth processes platforms and medical/mental health discharge planning needs.
Must be able to communicate verbally and in writing with internal and external partners.
Ability to assist in the planning and implementation of the new 1115 Waiver requirements with Department leadership.
Track incarcerated individuals under the CAA mandate and collaborate with internal divisions and partners to ensure compliance.
Plan implement and oversee the scheduling of telehealth and telephonic program intakes/screens social service connections virtual pre-release appointments.
Assist in hiring and overseeing support staff.
Ability to collaborate and work with other county correctional facilities throughout the Commonwealth and other agencies.

QUALIFICATIONS

A Bachelors Degree in Health Administration Public Health Nursing Social Work or a related field is common or an Associates Degree or equivalent experience or a combination of education experience and training;
Prior experience in a healthcare setting such as a care assistant medical discharge planning/case management or in healthcare program management is highly valued
Proficiency in Microsoft Office Suite electronic health records (EHR) systems and other relevant healthcare software is necessary.
Working knowledge of virtual meeting platforms such as Zoom WebEx Google meets Microsoft teams and other HIPPA Compliant platforms.
Critical thinking and strong problem-solving skills are needed to address diverse and complex challenges in the healthcare system.
Familiarity with healthcare policies regulations and MassHealth processes.
A strong understanding of patient privacy laws and confidentiality is required.
Ability to perform duties with a high degree of discretion and confidentiality required.
Ability to communicate effectively in oral and written form required.
Valid and renewable drivers license is required.
Ability to work accurately and independently in a fast-paced environment.
Attention to detail creativity flexibility and organizational skills are crucial.

ESSENTIAL FUNCTIONS:

Maintain working knowledge of MassHealth Masshealth application process CAA and 1115 Waiver.
Track incarcerated individuals ensuring department compliance with CAA and 115 Waiver requirements.
Knowledge of compliance with and enforcement of Department policies and procedures;
Coordinate and oversee all telehealth including virtual and telephonic meetings between incarcerated individuals and outside medical providers and partners.
Assist in hiring retention and supervision of support staff.
Obedient to moderately complex oral and written orders;
Communicating effectively both orally and in writing;
Deal calmly and effectively with stressful situations including emergencies; and exercise good judgment.

MINIMUM PHYSICAL REQUIREMENTS FOR ESSENTIAL FUNCTIONS:

Effectively communicate orally with employees residents and the public
Daily use of personal computer and other technology
Sit or stand periodically for 8 hours
Lift up to 5 pounds
Carry up to 5 pounds
Climb stairs periodically
Walk short distances
Write and type.

ADDITIONAL FUNCTIONS OF POSITION

Participation in mandatory training

Required Experience:

GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIESPossess in-depth knowledge of the MassHealth application and enrollment processes the Consolidated Appropriations Act (CAA) and the 1115 Waiver and will actively supports department leadership in planning and implementing new 1115 Waiver requirements t...