Enterprise Solutions Manager – Technology Managed Services

Riyadh - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Manager

Job Description & Summary

PwC Overview:

At PwC we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. Were a network of firms in 152 countries with more than 328000 people who are committed to delivering world-class capabilities and quality in assurance tax and advisory services

PwC Middle East Overview:

Established in the region for over 40 years PwC Middle East employs over 10000 people across 12 countries: Bahrain Egypt Iraq Jordan Kuwait Lebanon Libya Oman Qatar Saudi Arabia Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond

Corporate Culture & Working Environment:

Our culture is one of inclusivity and care where we respect each other and our differences. Its one that supports collaboration teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo bringing new ideas to the table

As PwC staff you will have the chance to collaborate across level line of services and global network. Not only in terms of work get involved too in firm-wide events

Line of Service and Overview:

Managed Services is the delivery and execution business within PwC providing operational solutions for clients. It brings the best of PwCs advisory capabilities our technology expertise and our operational delivery to help clients solve complex problems

Role Summary

The Enterprise Solutions Manager supports the Enterprise Architect indesigning packaging and managing end-to-end technology managed services offeringsacross cloud IT service management security infrastructure and applications.
This role ensures that proposed solutions aretechnically sound cost-effective and aligned with client outcomes while enabling delivery teams to operate efficiently under defined SLAs/XLAs.

Key Responsibilities

Solution Development
- Support the Enterprise Architect in designing integrated managed services solutions acrossCloud (IaaS PaaS SaaS) ITSM Digital Workplace Cybersecurity Data & AI Applications (SAP Oracle Microsoft) and Network/Infrastructure.
- Preparehigh-level and detailed solution designs service catalogs and technical scope documents for proposals and RFPs.
- Develop cost models andTCO/ROI justificationswith guidance from architecture and finance teams.
Pre-Sales & Proposal Support
- Contribute toRFP responses technical sections and presentations.
- Engage with clients togather requirements clarify scope and translate business needs into service capabilities.
- Assist in vendor and technology assessments to recommend the right stack for each deal.

Technology & Service Integration

Coordinate with tower leads (Cloud Security Apps Infrastructure) to ensuresolutions are integrated scalable and compliant.
Documenthandover packagesfor delivery teams ensuring smooth transition from design to operations.
Supportautomation AIOps FinOps and continuous improvement initiativeswithin the managed services model.

Governance & Standards
- Help maintainsolutioning standards templates and frameworksto ensure repeatable quality offerings.
- Trackemerging technologies(e.g. Agentic AI cloud-native services) and recommend their inclusion in the portfolio.

Qualifications & Skills

Bachelors degree in computer science Information Technology or related field (Masters a plus).
Strong understanding ofITIL-based service modelsandmanaged services frameworks.
Solid knowledge acrossCloud (AWS/Azure/GCP) ITSM Security Operations Application Platforms and Digital Workplace.
Familiarity withTCO/ROI modeling automation frameworks (AIOps/FinOps) and multi-vendor ecosystems.
Strongcommunication and client-facing skills; able to work with technical and business stakeholders.
Certifications such asITIL Cloud Architect (AWS/Azure/GCP) and TOGAF are advantageous.

Minimum years experience required

1015 years of experiencein IT solution design service management or technology pre-sales.

Additional application instructions

N/A

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Automation Automation Framework Design and Development Automation Solutions Budgetary Management Business Process Automation (BPA) Business Process Improvement Business Process Outsourcing Business Transformation Coaching and Feedback Communication Continuous Process Improvement Creativity Data Quality Automation Deliverable Planning Delivery Excellence Design Automation Digital Transformation Embracing Change Emotional Regulation Empathy Inclusion 32 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date

Required Experience:

Manager

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismManaged ServicesManagement LevelSenior ManagerJob Description & SummaryPwC Overview: At PwC we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in build...