Responsibilities:
Leads on-site team to effectively manage activities related to apartment rentals including marketing leasing reputation management and maintaining good customer relations with current residents prospective residents and the brokerage community
Continue to meet with prospective residents identify their needs show homes and property amenities quote established rents and concessions and strong follow-up
Execute the tasks necessary to accomplish leasing goals monitor occupancy of the property and strategize to meet budgeted goals
Oversee negotiations and review/approve offers (escalated to Leasing Director as needed)
Applications: Oversee lease packages and ensure all team members submit for verification in proper form to the verification team
CRM: Diligently track prospect information to ensure data is complete and accurate. Ensure the team is responding promptly and proactively pursuing leads and that all marketing reports are properly reporting traffic agent deals etc
Listings: Review approve and oversee listings to ensure they are all optimized accurate and appropriately rotated
Monitor competitive market landscape and collect detailed market comparables as directed
Manage on-site staff: This includes but is not limited to reviewing and approving timecards and managing schedules and PTO requests
Manage availability sheets and ensure accuracy including biweekly audits in Yardi to ensure all vacancies are reported
Ensure the team is updating the turnover report as needed and apartments are shown in good condition. Report issues accordingly
Work with property management teams to track and maintain renovation reports
Approve accurate broker commission documentation before the team submits it to AP
Interview onboard train and coach new staff and ensure all policies and procedures are followed
Compile and present monthly reports to senior leadership and discuss market information and trends with the Leasing Director and Marketing Department
Inspect weekly reports and ensure all appropriate data is entered
Schedule appointments and follow up with all clients
Assist clients in the application and lease signing process
Assist with coordinating client move-ins after lease signing
Post Ads as needed
Qualifications:
At least 5 years of experience in a similar role
NYS Real Estate License required
Bachelors degree or higher
Excellent verbal and written communication skills and excellent interpersonal skills
Amiable demeanor with a focus on exceptional service and effective communication
Experience with property management and leasing software preferred
Ability to learn new systems in a changing environment
Proficient in Microsoft Excel and Word
Ability to work independently and in a team environment
Administrative skills with attention to detail
Job Type: Full-time 5 days a week with at least 1 weekend day
Salary: $75000 BASE SALARY commissions All in $00
Experience level:
5 years