With millions of diners tens of thousands of restaurants and 23 years of experience OpenTable part of Booking Holdings Inc. (NASDAQ: BKNG) is an industry leader with a unique insight into the world of hospitality. We champion restaurants bars wineries and other venues around the world helping them attract guests manage capacity improve operations and maximize revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. Youll also be part of a global network that includes OpenTable and KAYAKs portfolio of travel brands including Swoodoo checkfelix momondo Cheapflights Mundi and HotelsCombined.
Hospitality is all about taking care of others and it defines our culture. Youll work in a welcoming and inclusive environment and get the benefits flexibility and support you need to succeed.
Reporting to the Sr. Manager Marketing Analytics this position will be focused on international marketing analytics. Candidates for this role must have experience in defining marketing strategies building data flows defining new metrics owning marketing reporting and manipulating large sets of data to discover trends and make recommendations on marketing strategies. The role will work cross-functionally with multiple departments including executive leadership marketing engineering and finance to support the design implementation and continued optimization of multiple business needs.
The Sr. Analyst level position is expected to have a strong understanding of the OpenTable Marketing and Sales and Services organization and ability to learn quickly. This position will have to be a strong communicator have excellent project management skills an analytical mentality and be comfortable delivering results in ambiguity. Experience with marketing analytics finance or any other analytics background preferred.
In this role you will:
Sophisticated analytics to support international marketing decisions
Make data-driven decisions: translate data sets into impactful insights recommendations dashboards and reports for the marketing teams
Build and maintain financial models forecasts and dashboards for various business scenarios
Collaborate with marketing and sales and services leads to align on marketing strategies
Own marketing data flows and SEM/SEO reporting
Support and evaluate marketing campaigns through advanced analytics
Evaluate and outline new marketing initiatives and opportunities through data
Prepare and present data analyses for different audiences
Collect feedback and handle flow of inbound ad hoc requests from the Marketing team
Improve marketing data flow and metric definition
Please apply if:
2-4 years of experience in analytics or marketing analytics
Experience with Google Platforms: Google Analytics Google Ads Google Search
Experience with Snowflake or any other relational database
Strong SQL skills Experience with design and development of ETL processes
Experience with user-facing analytics platforms: Tableau Superset MicroStrategy
Advanced Excel skills required including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred
Operational experience in measuring and improving efficiency utilization scale initiatives etc
High energy and contagious enthusiasm; willing to take on tough projects
Strong verbal and written communication skills including detailing business processes use cases and business requirements
Excellent analytical and reporting capabilities problem solving negotiation task and project coordination and organization skills
There are a variety of factors that go into determining a salary range including but not limited to external market benchmark data geographic location and years of experience sought/required. The range for this Toronto based role is CAD.
In addition to a competitive base salary roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO paid sick leave medical leave bereavement leave floating holidays and paid holidays); and parental leave and benefits.
Work Environment & Flexibility
At OpenTable we pride ourselves on fostering a global and dynamic work environment. As a team member with us you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours there will be instances where you are expected to manage communications - via calls Slack messages or emails - outside of regular working hours to effectively collaborate with international colleagues respond to restaurant partners and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
Were committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table so were building a team as dynamic as the diners and restaurants we serveand fostering a culture where everyone feels welcome to be themselves.
If you need adjustments during the application or interview process or on the job were here to support you. Please reach out to your recruiter to request any adjustments.
#LI - BB1
Required Experience:
Senior IC
Book online, read restaurant reviews from diners, and earn points towards free meals. OpenTable is a real-time online booking network for fine dining restaurants.