- Administer Windows and Linux servers and cloud infrastructure (Azure) manage backups and DR and provide telecom/voice platform support for contact center technologies to ensure reliable service delivery.
Key Responsibilities:
- Mandatory Skills:
- Azure Cloud Administrator
- Office 365 and SharePoint Administrator
- Windows System Administrator
- Patching the Windows Environment preferably skilled with Rapid7 as a patching and vulnerability scan tool.
- Skilled in managing and troubleshooting Windows AD and Azure Entra Active Directory
- Other Skills:
- Monitor backups disaster recovery procedures and storage provisioning (e.g. Commvault NetApp).
- Provide application support monitor system health and perform capacity planning.
- Manage server/cloud infrastructure and application support.
- Document SOPs and support compliance audits.
- Familiarity with Dell VxRAIL NetApp Storage Pure Storage and Commvault backups.
- Coordinate with application and infrastructure teams to minimize the impact.
- Track patch compliance and provide a status report.
- Support change management and audit documentation.
- Experience with ticketing systems such as Ivanti Neurons.
- Familiarity with Cisco UCCM/UCCX voice infrastructure management will be a plus
Qualifications :
- 5 years in systems engineering/infrastructure support (Azure Cloud Windows Office 365 and End User Computing).
- Experience with backup tools (Commvault) storage platforms (NetApp Pure) and cloud environments.
- Understanding of change management and compliance.
- Strong attention to detail and process discipline.
Additional Information :
Shift timings :- 7am-6pm Eastern (4:30:00 PM - 3:30 a.m IST) ( 8 - 9 hours falling within an 11-hour coverage window to ensure business needs are met).
Remote Work :
No
Employment Type :
Full-time
Administer Windows and Linux servers and cloud infrastructure (Azure) manage backups and DR and provide telecom/voice platform support for contact center technologies to ensure reliable service delivery. Key Responsibilities: Mandatory Skills:Azure Cloud AdministratorOffice 365 and SharePoint Admi...
- Administer Windows and Linux servers and cloud infrastructure (Azure) manage backups and DR and provide telecom/voice platform support for contact center technologies to ensure reliable service delivery.
Key Responsibilities:
- Mandatory Skills:
- Azure Cloud Administrator
- Office 365 and SharePoint Administrator
- Windows System Administrator
- Patching the Windows Environment preferably skilled with Rapid7 as a patching and vulnerability scan tool.
- Skilled in managing and troubleshooting Windows AD and Azure Entra Active Directory
- Other Skills:
- Monitor backups disaster recovery procedures and storage provisioning (e.g. Commvault NetApp).
- Provide application support monitor system health and perform capacity planning.
- Manage server/cloud infrastructure and application support.
- Document SOPs and support compliance audits.
- Familiarity with Dell VxRAIL NetApp Storage Pure Storage and Commvault backups.
- Coordinate with application and infrastructure teams to minimize the impact.
- Track patch compliance and provide a status report.
- Support change management and audit documentation.
- Experience with ticketing systems such as Ivanti Neurons.
- Familiarity with Cisco UCCM/UCCX voice infrastructure management will be a plus
Qualifications :
- 5 years in systems engineering/infrastructure support (Azure Cloud Windows Office 365 and End User Computing).
- Experience with backup tools (Commvault) storage platforms (NetApp Pure) and cloud environments.
- Understanding of change management and compliance.
- Strong attention to detail and process discipline.
Additional Information :
Shift timings :- 7am-6pm Eastern (4:30:00 PM - 3:30 a.m IST) ( 8 - 9 hours falling within an 11-hour coverage window to ensure business needs are met).
Remote Work :
No
Employment Type :
Full-time
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