Patient Account Representative
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Job Location:
Big Rapids, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
U.S. Physical Therapy has an immediate opportunity for a positive and enthusiastic Patient Account Representative in our Big Rapids Central Billing Office.
- Work closely with patients to resolve billing and payment issues
- Research and resolve discrepancies on patient accounts
- Process payments and refunds
- Review and update patient insurance information
- Communicate with insurance companies to obtain prior authorizations and verify coverage
- Follow up on unpaid claims and denials
- Maintain accurate and up-to-date patient account information
- Provide excellent customer service to patients and healthcare providers
- Collaborate with other departments to improve processes and ensure timely reimbursement
- Maintain knowledge of current insurance regulations and coding requirements
Qualifications :
- High school diploma or equivalent required; Associates or Bachelors degree preferred
- 1-2 years of experience in medical billing and collections
- Knowledge of medical billing and coding insurance regulations and healthcare reimbursement policies
- Strong attention to detail and ability to work independently
- Excellent communication and customer service skills
- Proficient in Microsoft Office and other computer programs
- Ability to multi-task and meet deadlines
Additional Information :
- Competitive compensation
- Front Office Monthly Incentive based on meeting metrics
- Excellent benefits package including 401k health dental and generous paid time off
- Multiple opportunities for professional development specialization and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Communication skills
- Cold Calling
- Math
- Retail Sales
- Account Management
- Outside Sales
- Relationship Management
About Company
P4 Physical Therapy believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 42 years of qualified therapy experience. Step inside our locations, and ... View more
