Cluster E-Commerce Manager
Share
Job Location:
Khlong Toei - Thailand
Monthly Salary:
Not Disclosed
Posted on:
20 days ago
Vacancies:
1 Vacancy
Job Summary
Main Responsibilities:
- Actively participate in the development of the strategic plan marketing plan and budgeting process providing expertise in digital and e-commerce.
- Define and lead the yearly digital action plan covering both direct and indirect channels aligned with revenue targets.
- Collaborate closely with the Revenue Management and Marketing teams to ensure coherence and performance across all e-commerce activities.
Website Management:
- Oversee the updates and maintenance of the hotel website.
- Ensure the website is optimized for SEO and offers a seamless user experience.
- Regularly update the site with current offers promotions events and relevant information (Rooms F&B outlets MICE).
OTAs Management:
- Manage relationships with Online Travel Agencies ( Expedia etc.).
- Deploy and align the OTA strategy together with the Revenue Manager.
- Optimize listings and content across all third-party websites.
- Activate and manage promotional tools on OTA platforms
Digital Marketing:
- Develop and implement digital marketing strategies including SEO content marketing and email campaigns focused on Rooms F&B outlets and MICE.
- Ensure brand consistency across all digital platforms in collaboration with the marketing team.
- Manage email marketing campaigns through third-party tools aligned with corporate guidelines.
- Contribute to the hotels online reputation management and work with Guest Relations to address online feedback promptly.
Social Media Management:
- Coordinate and implement social media strategies (Facebook Instagram etc.) to enhance brand awareness and engagement.
- Create publish and monitor content across social media platforms
Data Analysis and Reporting:
- Track and analyze the performance of digital activities using various analytics tools (Google Analytics CMS etc.).
- Measure and report on the effectiveness of digital marketing campaigns and the performance of both direct and indirect channels.
- Identify new revenue opportunities based on market studies third-party intelligence and internal data analysis.
Qualifications :
- 3 years of experience in marketing and/or communication
- University degree in Marketing and Communication or equivalent
- Fluent in written and spoken in English
- Proficiency in MS Office (Excel Word Powerpoint Outlook); knowledge of the Adobe suite (InDesign Photoshop Illustrator)
- Knowledge of social networks and digital marketing
- Excellent communication skills required both written and verbal
- Experience in the hospitality industry is a must
- Strong interpersonal and problem-solving skills
- Highly responsible and reliable
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
