Behavioral Health Crisis Intervention Specialist II

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Supplemental Questionnaire:A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnaires will only be accepted online.

Qualified bilingual persons who speak English and are also fluent in: Spanish Chinese Vietnamese Cambodian Laotian Korean Mien Tagalog Amharic Farsi Dari Tigrigna Russian Romanian or Sign Languages are especially encouraged to apply. There is an additional biweekly compensation for persons in positions designated bilingual.Qualified candidates may be tested to demonstrate language proficiency.

THE COUNTY

Alameda County located on the east side ofSan Francisco Bay is Californias seventh-largest county. The County employs 9700 full-time employees and operates on an annual budget of $3.4 billion. Oakland the County seat is Californias eighth-largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities unincorporated communities and rural areas. As a major urban county Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources countless recreational opportunities and an array of fine public and private colleges and universities.

ALAMEDA COUNTY HEALTH

Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live work learn and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access organize and deliver health care and services to people with Medi-Cal and without insurance support resilient communities and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve.

Alameda County Healths departments and programs focus on services and support that provide care for the whole person.

• The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness recovery and resilience.

• The Environmental Health Department works to keep our air water and food safe; it regulates protects and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases.

• The Public Health Department focuses on community and population-level health preventing and addressing root causes of health inequity across a range of communicable and chronic diseases.

• Alameda County Health also provides services through Housing and Homelessness Services Emergency Medical Services Agency HealthPAC and Healthy Schools and Communities.

BEHAVIORAL HEALTH DEPARTMENT

As part of Alameda County Health the Behavioral Health Department supports people with Medi-Cal and without insurance living with serious mental illness and substance use conditions along their path toward wellness recovery and resiliency. We provide services through a network of contracted mental health and substance use providers and administer the States resources and training for behavioral health providers case managers and other healthcare professionals. We advocate for our patients and families and create space for personal engagement in their care.

We are outpatient specialists for mental health services for older adults and youth substance use providers and treatment program specialists advocates for quality improvement and patients rights and psychiatric and integrated health care providers.

For more information about the Behavioral Health Departmentplease visit.

THE POSITION

This classification specification describes the journey-level classification in the Behavioral Health Crisis Intervention Specialist flexibly staffed series. Incumbents of this classification under direction provide community-based crisis intervention services for children and adult populations with mental health and/or substance abuse diagnoses on mobile crisis and mobile evaluation teams which includes direct client contact in the community partnering with law enforcement crisis intervention field clinical assessments outreach services and other related duties as assigned. Work is performed seven (7) days a week and assignment locations may vary in order to best serve the community.

This classification is part of a two-level flexibly staffed class series located in the Behavioral Health Care Services Crisis Services Systems of Care Behavioral Health Crisis Intervention Specialist II reports to a Behavioral Health Crisis Intervention Specialist Supervisor. Incumbents provide community-based crisis prevention and early intervention services to clients and the community. A Behavioral Health Crisis Intervention Specialist II may provide direction to a Behavioral Health Crisis Intervention Specialist I and oversight and training to graduate clinical interns.

This series is distinguished from the Behavioral Health Clinician series in that the Behavioral Health Clinician provides clinical and case management services to clients in a clinic setting whereas the Behavioral Health Crisis Intervention Specialist work is solely field based responding to crisis calls to de-escalate situations involving the most vulnerable populations in the community.

For more detailed information about the job classification please visit: Behavioral Health Crisis Intervention Specialist II (#6513).

THE IDEAL CANDIDATE

In addition to the minimum qualifications and knowledge and skills listed below ideal candidates for this position will:

• Effectively partner with multidisciplinary teams; law enforcement EMS emergency rooms other county service teams Community Based Organization (CBO) partners etc.
• Work in the field 75 % or more of the time and effectively carry out duties at non-traditional hours and in a variety of settings climates and weather.
• Possess excellent time management skills: able to prioritize and multi-task.
• Be technologically savvy: able to use iPads smart phones laptops a field setting to complete required documentation and research client information; demonstrated competency in completing electronic health record keeping.
• Provide crisis intervention services in the field to diverse communities and across the children transitional age youth adults and older adults life span.
• Have significant crisis de-escalation skills and training.
• Understand clinical scope of practice and when to consult.
• Think analytically quickly reach a disposition and articulate the reason for any given intervention/disposition.
• Share expertise and knowledge with colleagues demonstrated by active participation in meetings and occasionally providing trainings.
• Effectively address conflict/disagreements/differences of opinions in a collaborative manner.
• Remain calm in high intensity/high risk situations.

The examination will consist of the following steps:

1) A review of candidates applications to verify possession of minimumrequirements. Those candidates who possess the minimum requirements for theclassification will move on to the next step in the examination process.

2) A review of candidates Supplemental Questionnaires to select the bestqualified applicants. Those candidates selected as best qualified will move onto the next step in the examination process.

3) An oral interview examination which will be weighted as 100% of thecandidates final examination score. The oral interview examination may containsituational exercises.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACHPORTION OF THIS EXAMINATION.

We reserve the right to make changes to the announcedexamination components.

Alameda County utilizes a Civil Service Selection System founded on a system is competitive and based on broad recruitment efforts and equalopportunity for qualified applicants to test in an examination process designedto determine the qualifications fitness and ability of competitors to performduties of the vacant position. Many of our recruitments are targeted andspecific to the needs of a current vacant position in which case the eligiblelist may be exclusively used for that current vacant position. Otherrecruitments may be more broadly used for both current and future vacancies orfor other alternate jobs with comparable scopes of work.

To learn more about ourrecruitment and selection process please visit the What You Need to Knowsection of our website.

Applicants will be informed via email with reasonable noticeinadvance of any examination process which will require their following dates are tentative and subject to change based on the needs ofthe Agency:

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCEDRECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will makereasonable efforts in the examination and/or selection process to accommodatequalified individuals with disabilities and/or medical conditions inaccordance/compliance with the State Fair Employment and Housing Act (FEHA)Federal Americans with Disabilities Act (ADA) Alameda Countys ReasonableAccommodation Policy and applicable statues. To request an accommodationdue to a disability/medical condition during this or other phases of theexamination/selection process please contact the assigned Human ResourcesRepresentative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supportingdocumentation to substantiate a request for reasonable orderto qualify for a reasonable accommodation applicants must have adisability/medical condition pursuant to the ADA FEHA and applicable statutes.

For more informationregarding our Reasonable Accommodation procedures please visit our website County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:

For your Health & Well-Being

• Medical HMO & PPO Plans
• Dental HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance
• County Allowance Credit
• Flexible Spending Accounts - Health FSA Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance Critical Illness Long-Term Care Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness Incentive Based Programs Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks cell phone etc.)
• Child Care Resources
• 1stUnited Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add@@andas accepted addresses to any email blocking or spam filtering program you may use. If you do not do this your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the My applications button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email boxesandare routed to unmonitored mailboxes. If you have questions please go to our website at. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Nicole Lewis-BoltonHuman Resources Analyst

Human Resource Services County of Alameda

Disaster Service Worker

All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

Equal Employment Opportunity

Alameda County has a diverse workforce that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit competence performance and business need. Alameda County does not discriminate in employment on the basis of: race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or other non-merit factors protected under federal state and local law. Alameda County celebrates diversity and is committed to creating an inclusive and welcoming workplace environment.