Casual Server, All Day Dining, The Savoy Hotel
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job title:Server
Department:Food & Beverage Gallery
Inspired & supported by:Restaurant General Manager
Salary: 1691 per hour including service charge
Your purpose will be:
You are an ambassador for exceptional service which is the hallmark of The Savoys food and beverage experience. Your warm personal attention makes guests feel unique and valued and creates enduring memories.
You will be accountable for:
Delivering a memorable and professional 5-star service experience
Advising guests through enthusiastically sharing your knowledge about our F&B offering
Delivering on all standards policies and procedures to create memorable luxury guest experiences
Your key responsibilities & contribution will be:
Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team
Engage with guests to offer exceptional experiences across all aspects of dining including breakfast afternoon tea and evening dining
Assisting guests regarding menu choices in an informative and enthusiastic way
Taking reservations with all required details
Boosting our revenue through upselling and other creative initiatives
Sharing knowledge of offers promotions preparation general hotel knowledge and Savoy stories
Qualifications :
What you will need to do in this role:
Essential:
1-2 years of serving or hosting experience in a luxury hospitality environment
Passion for and understanding of 5-star hospitality and what it takes to deliver it
Empathetic with a talent for building rapport and reading each guests desired level of interaction
Quick thinking resourceful and able to solve problems at the moment
Ability to remain calm and courteous at all times
Ability to work well under pressure in a fast-paced and changing environment
Able to work collaboratively as part of a team
Flexibility to work shifts including weekends and holidays as per the hotels operational needs as well across the day for breakfast afternoon tea and evening
Good knowledge of spoken and written English
Desirable:
Basic knowledge of a POS System
Basic knowledge of Open table
Industry-related certifications (i.e. WSET)
Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information :
Whats in it for you
- Competitive salary pension
- Accrued holidays
- Exclusive discounts:
- Savoy Fairmont Raffles and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars Afternoon Tea spa florist and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Colleague restaurant interfaith prayer room and wellness room
- Laundry services for all colleagues
- Gym access
- Local discounts for F&B and retail
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Disaster Recovery
- Information Management
- Network Administration
- Active Directory
- VMware
- Citrix
- Microsoft Windows Server
- Windows
- Microsoft Exchange
- SAN
- Database Administration
- Dns
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
