Hotel Bellperson Full-Time
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
You only get one chance to make a great and lasting first impression!
From a very warm welcome to a fond and memorable farewell the Bell/Doorperson will take care of our guests ensuring a lasting impression for them during their entire stay with us!
Bellperson - Full-Time
Whats in it for you:
- Unlimited career development opportunities both nationally and internationally. The sky is your limit!
- Make your mark by being part of a high performing team which supports and inspires you to reach your highest potential
- Give back through our Corporate Social Responsibility activities and local community based philanthropy.
What you will be doing:
- Welcome all guests into our luxury environment while completing the Sofitel luxury standards to ensure both a warm welcome and fond farewell are memorable to all our guests.
- Handling all Guest Service inquiries including In-house guest requests.
- Assisting with luggage or any special requests for our arriving and departing guests while providing exceptional service.
- Assisting with information on our ALL Accor frequent guest program and directing the guests to enroll with the Guest Service agents.
- Handling all guest inquiries and requests as well as providing hand-tailored experiences to ensure a memorable stay.
- Delivering luxury service that is efficient empowered and cordial.
- Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through up-selling.
Qualifications :
Your experience and skills include:
- Previous Hotel experience in a luxury Hotel environment and/or comparable hotel.
- Must have experience working with guests and customers and be a Service focused personality.
- Qualified candidate will be detail-oriented organized and willing to go above and beyond to deliver luxury service.
- Minimum 1-year experience in a similar position in a luxury setting or hotel school degree.
- Must be flexible with days and hours.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Abinitio
- Administration And Accounting
- Android
- Bid Management
- Inventory Management
- Embedded C
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
