Customer Service Specialist

Muskingum County Library System

Job Location:

Roseville, CA - USA

Hourly Salary: $ 18 - 19

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The Muskingum County Library System is seeking a full time Customer ServiceSpecialist who will supervise the Roseville Branch Library.

Location: Roseville Branch 41 N Main St. Roseville Ohio

Salary: $18.31 to $19.92 per hour (40 hours per week varied schedule)

Closing Date: November 5 2025

Job Responsibilities: Under general supervision of the Branch Services Coordinator provides library customer service in a variety of settings which includes being responsible for operations and staff of the Roseville Branch Library.

Qualifications:

High School diploma
Computer & Customer service experience
Valid State of Ohio drivers license.
Preferred: 2 years of supervisory experience.

Knowledge skills and abilities:

Knowledge of library collection and reference materials
Knowledge of Windows operating systems various software packages andgeneral networking applications
Knowledge of emerging technology (i.e. scanners MP3 players job searchsites etc.).
Ability to apply supervisory principles to practical situations
Ability to define problems and suggest solutions
Ability to set priorities
Ability to establish a cooperative work environment system-wide develop andmaintain good working relationships with library customers supervisors and co-workers
Ability to prepare meaningful concise and accurate reports
Ability to maintain confidentiality of confidential and sensitive subject matter
Skill in handling small sums of money and making change
Skill in communicating effectively with library customers.

Benefits:

Health Insurance Dental and Life Insurance
9 paid holidays plus 3 paid floating holidays
186 hours of PTO earned annually
Employee Assistance Program
Retirement plan: OPERS- Mandatory 10% employee contribution 14%employer contribution

Required Experience:

The Muskingum County Library System is seeking a full time Customer ServiceSpecialist who will supervise the Roseville Branch Library.Location: Roseville Branch 41 N Main St. Roseville OhioSalary: $18.31 to $19.92 per hour (40 hours per week varied schedule)Closing Date: November 5 2025Job Responsib...