Cloud Services Operation Center Engineer
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Job Location:
Monthly Salary:
Posted on:
23-10-2025
Vacancies:
1 Vacancy
Job Summary
INTRACOM TELECOM is a global telecommunication systems and solutions vendor operating for over 40 years in the market. The company innovates in the wireless access and transmission field offers a competitive telco software solutions portfolio and combines its offerings with a complete range of professional services.
Our mission is to shape future through technology and we recognize that human capital is the key factor to achieve this in todays business environment. Our companys highly specialized and experienced personnel are pivotal to achieving demanding objectives and advancing the capabilities of the company to better serve its customers. Within this framework we are looking for an agile and highly-motivated Cloud Services Operation Center Engineer to join a team of future shapers.
The successful candidate will be a member of Cloud Services Operation Center (CSOC) that provides 24/7 operation & monitoring of the Data Center infrastructure and facilities that host Intracom Telecom Corporate & Cloud Services. CSOC also provides monitoring of 3rd party IT services to selected Customers.
The successful Candidate will be tasked with:
- Real time Services infrastructure and Data Center facilities monitoring
- Call dispatching based on input from event monitoring systems (for logical and physical events)
- Incident resolution time monitoring and escalation
- Service provisioning
- Backup operation and monitoring
- Providing regular status reporting
Requirements
- Bachelors degree (TEI AEI or equivalent) in Computer Science Electrical Engineering or relevant engineering discipline.
- Knowledge in operating systems (MS Windows UNIX/Linux)
- Very good command of MS Office applications
- Excellent command of the English language (spoken & written)
- Drivers license
Nice to have
- Knowledge in IP networking.
- Familiarity with VMWare Cisco and Fortinet Netapp environments
- Network & systems administration experience
Personal Characteristics
- Analytical problem-solving skills
- Ability to work independently in a multi-vendor environment
- Flexibility - Willingness to participate in non-standard working-time models (e.g. call availability shifts etc)
- Good communication skills
Benefits
INTRACOM TELECOM offers an excellent working environment that fosters team spirit collaboration and continuous learning. Career progression is based on performance and we provide competitive remuneration aligned with our core belief: Our competitive advantage is our human capital.
Additional benefits include:
A company-provided bus service for employee convenience.
Continuous training and professional development to stay ahead of technological advancements.
An equal opportunity workplace that values diversity ensuring fair treatment regardless of ethnicity nationality religion disability gender sexual orientation union membership political affiliation or age.
Key Skills
- Change Management
- Software Deployment
- Cloud Infrastructure
- High Availability
- IaaS
- Firewall
- Linux
- Middleware
- Jboss
- Network Architecture
- Scripting
- Technical Support
About Company
H Intracom Telecom αποτελεί ένα διεθνή πάροχο τηλεπικοινωνιακών συστημάτων και λύσεων με παρουσία άνω των 40 ετών στην αγορά. Αξιοποιώντας τις ιδιόκτητες εγκαταστάσεις παραγωγής και τα σύγχρονα εργαστήριά της, η εταιρία επενδύει σημαντικά στην έρευνα και την ανάπτυξη προϊόντων αιχμής ... View more
