Senior Manager, Solution Delivery

BCE

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 23-10-2025
Vacancies: 1 Vacancy

Job Summary

Req Id:425714

At Bell our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world innovative digital solutions and seamless customer experiences. Its all developed and delivered by the members of #TeamBell and were always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental social and governance initiatives you will feel good about the greater impact you will have making every day better for people as they connect work learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team youll be a vital part of making innovation happen for enterprise-scale customers. Youll deliver advanced solutions in areas such as IoT Mobility/5G Cloud Cyber Security Voice Collaboration & Contact Centre and Internet & Private Networks.

At Bell your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Summary

The Senior Manager reports directly to the Director of Project Delivery and has direct reports which may include Project Coordinators Project Managers and Senior Project Managers. The Senior Manager has overall accountability for the management and the delivery from Day 1 through Closeout of projects within his/her team. The Senior Manager is responsible for his or her teams coaching training and development and is part of the collaborative leadership team that manages organizational issues.

Key Responsibilities

  • Provide coaching support to staff on projects where required including leading escalations
  • Conduct Objective Performance reviews with staff
  • Manage/Track/Ensure progress against Project Management team objectives
  • Ensure teams are adhering to Project Management best practices
  • Provide Development Plan and Career Path Support
  • Facilitate monthly team meetings and project reviews with staff
  • Manage relationships with other key stakeholders i.e. CDM Sales Executives etc. from a project perspective
  • Responsible for the maintenance of the New Employee Introduction program
  • Communicate regularly with Director on status of business and key weekly priorities
  • Create and customize clear communications with teams regarding Business decisions and organizational or team changes
  • Collaborate with team on District Business Plan strategies and execution
  • Participate in Human Resources and team administration duties
  • Key contributor on all Project Management related transformation initiatives
  • Support team members through changes (Organizational tool processes etc.)
  • Provide leadership to large Enterprise programs and be the main interface to the client senior executives and Bell executives
  • Assists Sales with pre-sales efforts including the preparation of Statements of Work proposals contracts estimates requirements analysis technical audits and client relationship management

Critical Qualifications

  • Must have significant experience in a client facing delivery role and leading complex large scale multi-site teams
  • Experience in driving and supporting Change Management initiatives in sizeable environments.
  • Experience managing financials and aggressive timelines (full P&L budgets timelines project milestones)
  • Proven track record of leading a large diverse and geographically dispersed team and instilling a sense of shared purpose delivery performance and the collective skill sets needed to deliver stretch goals.
  • Must be a clear open and effective communicator with strong facilitation and conflict resolution skills and a proven ability to lead a large group of diverse stakeholders through decision-making processes
  • Self-starter with demonstrated initiative enthusiasm & energy
  • Excellent interpersonal relationship building and leadership skills

Preferred Qualifications

  • Strong team player with ability to work effectively in and to foster a collaborative environment
  • Demonstrated Coaching/Mentoring experience and skills
  • Solid management experience with track record of working effectively in direct and virtual teams
  • Proven advanced Project Management experience and skills with demonstrated results
  • Excellent problem solver and strategic thinker with the ability to work with ambiguity
  • Excellent analytical presentation and communication skills (clear concise verbal and written skills)
  • Flexible to work under pressure with the ability to manage in a fast paced deadline driven environment
  • Solid business acumen (a solid foundation/knowledge of business practices processes etc.)
  • University Degree or equivalent business experience
  • Fluency in both official languages (French and English)
  • PMP and/or Agile methodologies knowledge is an asset

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status:Regular - Full Time

Job Location: Canada : Ontario : Toronto
Work Arrangement: Hybrid
Application Deadline: 10/31/2025

For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.

Created: CanadaON Toronto

Bellone of Canadas Top 100 Employers.


Required Experience:

Senior Manager

Req Id:425714At Bell our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world innovative digital solutions and seamless customer experiences. Its all developed and delivered by...
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Key Skills

  • Organizational Management
  • Presentation Skills
  • Agile
  • SAFe
  • AWS
  • Solution Architecture
  • Conflict Management
  • Data Management
  • Scrum
  • Team Management
  • Pre-sales
  • Management Consulting

About Company

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Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.

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