BMV Assistant Branch Manager Intermediate
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Job Location:
New Albany, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state offering a range of opportunities across 60 agencies. At the state youll find competitive compensation a robust benefits package and a commitment to work-life balance. Most importantly youll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
- Invest in our employees
- Engage our customers
- Provide sustainable systems
- Embrace product innovation
Role Overview:
The Assistant Branch Manager directs the workflow of Customer Service Representatives and assists with the overall duties and responsibilities of the branch. You will assist the Branch Manager in assessing branch needs and conduct meetings with the staff. You will work with leadership to train develop and mentor Customer Service Representatives to be proficient and accurate in their work.
This position will serve at the New Albany BMV Branch Office. Branch hours are:
- Sunday: Closed
- Monday: 8:00 am - 5:30 pm
- Tuesday: 8:00 am - 5:30 pm
- Wednesday: Closed
- Thursday: 8:00 am - 5:30 pm
- Friday: 8:00 am - 5:30 pm
- Saturday: Closed
Salary:
The salary for this position traditionally starts at $53222 annually.
Use ourCompensation Calculatorto view the total compensation package.
A Day in the Life:
The essential functions of this role are:
Oversee the branchs daily operations.
Conduct meetings with branch staff.
Assist leadership with scheduling for the branch.
Assist with the daily opening and closing of the branch.
Complete weekly reports.
Complete daily records for all balances and deposits.
Aid leadership in the resolution of escalated customer complaints.
Partner with Branch Manager and HR staff to ensure training development evaluation and discipline is completed in accordance with policy.
Monitor BMV inventory and office supplies.
The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time.
What Youll Need for Success:
High school diploma or equivalent.
Two (2) years of experience as a manager in a service industry.
Ability to communicate exceptionally with all variety of employees and customers.
Experience with writing reports and presenting.
A high level of critical thinking and the ability to troubleshoot.
A drive to assist with the training and development of BMV employees.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account which includes bi-weekly state contribution
- Deferred compensation 457(b)account (similar to401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust comprehensive program of leave policies covering a variety of employee needs including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation personal and sick leave time off
- 12 paid holidays 14 in election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parkingfor most positions
- Free LinkedIn Learningaccess
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting selecting developing and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application you can request assistance by contacting the Indiana State Personnel Department at .
Required Experience:
Manager
Key Skills
- Administrative Skills
- Time Management
- Listening Skill
- Leadership skills
- Organizational Skill
- Accounting & Finance
- Business Process Skills
- Communication
- Relationship Management
- Strategic Thinking Skills
- Team Player Spirit
- Budgeting Skills
- Marketing Skills
- Management Skill
- Problem Solving Skills
About Company
The Indiana Department of Correction (IDOC) is responsible for adult and juvenile inmates held in more than 30 facilities. IDOC's facilities include minimum- and maximum-security prisons, camps, and work-release centers. The department's PEN Products program partners with private indu ... View more
