Business Support Specialist

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

Job Description

Duties and Responsibilities

• Serve as the first point of contact by answering incoming calls and routing them appropriately.
• Greet and assist visitors in a professional and welcoming manner.
• Manage office administrative tasks such as processing mail creating labels and ordering office supplies.
• Monitor carrier websites for new applications and notify the New Business team accordingly
• Enter new cases into the internal system with accuracy and attention to detail
• Review and distribute emails from the shared New Business inbox to the appropriate team members
• Assist the New Business team with follow-ups and routine administrative tasks
• Assist with other duties and special projects as assigned.

Qualifications

• Proficiency with Microsoft Office and familiarity with phone systems
• Strong verbal and written communication skills
• Excellent organizational and problem-solving abilities
• Ability to work independently with minimal direction.

Knowledge Skills and Abilities

• Flexible and adaptable to shifting priorities with a positive attitude.
• Exceptional attention to detail and time-management skills
• Demonstrates sound judgment and professionalism especially when handling confidential matters.
• A collaborative team player with a proactive and innovative approach

Position Details

• Full-Time: Up to 40 hours per week
• Schedule: Monday through Friday 8:00 AM 5:00 PM

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression age national origin ancestry disability genetic information marital status veteran or military status or any other protected characteristic under applicable federal state or local law. We are committed to providing an inclusive equitable and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process please contact us at .

Pay Transparency Statement

We are committed to pay transparency and equity in accordance with applicable federal state and local laws. Compensation for this role will be determined based on skills qualifications experience and market factors. Where required by law the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information such as benefits bonuses and commissions will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about discussing or disclosing their pay or the pay of another employee or applicant as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening which may include employment verification education verification criminal history check and other job-related inquiries as permitted by law. All screenings are conducted in accordance with applicable federal state and local laws and information collected will be kept confidential. If any adverse decision is made based on the results applicants will be notified and given an opportunity to respond.