Complex Senior Sales Manager Hilton San Francisco Union Square and Parc 55 Hotel

What will I be doing

This is a dual property role and will require strong sales communication and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify negotiate and secure new revenue for each hotel.

Customer and Account Management -Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.

Prospecting-Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.

Negotiations-Understand the customer and the business leaders expectations. Adapt to a changing market.

As a Team Member in this role you will be responsibleto:

Customer and Account Management:

• Actively engage with Hilton Worldwide Sales and Intermediaries to retain existing customers and secure new business for the Hotel.
• Develop and execute plans to engage in outside sales calls industry tradeshows and customer events.
• Develop and execute plans to engage in outside sales calls industry tradeshows and customer events.
• Develop execute and communicate a monthly quarterly and annual business plan for a designated market.
• Maintain up to date pipeline of business opportunities that will meet the short- and long-term business objectives for the designated market.
• Represent hotel in all interactions dealing with their customers relative to sales including creating business proposals and executing contracts.
• Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.

• Coordinate customer specifications (including room food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.

Prospecting:

• Research solicit and generate new leads for business opportunities through database research and proactive sales efforts maximizing new room revenue and meet and exceed lead generation goals.
• Create and execute plan to shift share from your competitors.
• Engage in outside sales activities to uncover needs build relationships and to win new business.

Negotiations:

• Negotiate contracts and commission agreements with end user customers and intermediaries.
• Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
• Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!- #LI-JL2

The heart of San Francisco is Union SquareExperience the cosmopolitan charm of San Francisco at Parc 55 and Hilton San Francisco Union Square Hotels. Our locations allow access to the citys most vibrant neighborhoods each with a distinct personality: Union Square Mid-Market Fishermans Wharf North Beach Chinatown Japan Town SOMA and the Mission. Parc 55 and Union Square puts you in the heart of San Franciscos best shopping dining entertainment and more.

We are looking to add a Complex Senior Sales a manager to our Dynamic team!

Ideal Candidate
To fulfill this role successfully you should demonstrate the following minimum qualifications:

• Minimum of 3-4 years in a Group Sales Manager role within a large hotel.
• Ability to travel on short notice and adaptable to schedule changes.
• Highly professional presentations and oral and written communication skills.
• Comfortable working Remote
• Must reside in the Midwest or Northeast Area and live near a Major Airport

• This role entails a lot of travel

The annual salary range for this role is $115000 - $130000 and is based on applicable and specialized experience and location.

Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales Catering & Events teams to reward our employees for their contributions to our companys financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives meaning multiple opportunities to earn a payout. A revenue goal of 200k USD or greater is required in order for the payout potential for that objective to be uncapped. The payout as a percentage of BEE is capped at 60% at 250% achievement if and when the revenue goal for that objective is below 200k USD for the quarter.

Hilton is proud to have an award-winning workplace culture ranking#1 Best Company To Work For in the support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and offers its eligible team members a comprehensive benefits package including:

• Medical Insurance Coverage for you and your family
• Vision Dental Life and Disability Insurance
• Mental Health Resources
• Vacation - Paid Time Off accrual base
• Go Hilton travel discount program: 100 nights of discounted travel per calendar year
• 401(k) plan
• Access to your pay when you need it through DailyPay
• Complimentary Duty Meals served in our Team Member Restaurant
• Employee Assistant Program
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

EOE/AA/Disabled/Veterans