Snr. UX Designer (Remote in the United Kingdom)
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Job Summary
About KnowBe4
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4 our AI-driven Human Risk Management platform empowers over 70000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius were not just providing security awareness training - were redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4.
Remote in the United Kingdom positions open to the UK only.
To learn more about our team and office culture in England (UK) visit the following links.
Careers Page: Snr. UX Designer is responsible for enhancing customer satisfaction by improving the usability accessibility and experience associated with the KnowBe4 products. Snr. UX designers transfer the strength and personality of the KnowBe4 brand seamlessly throughout the interface of a product.
Responsibilities:
- Take a leading role in shaping the KnowBe4 flagship product experience strategy alongside Product Management Engineering and UX Research framing the correct problems to solve before designing solutions.
- Collaborate closely with UX Research to define problem statements validate assumptions and uncover meaningful customer insights.
- Collaborate with product team counterparts to research design and prototype ideas to identify refine and validate solutions to customer problems.
- Help to establish continuous discovery habits making engagement with customers and user data a regular part of the design process.
- Design with success in mind define measurable outcomes and collaborate with Product Management and Data teams to ensure success can be tracked through metrics across various tools.
- Work closely with engineering teams across multiple geographies to ensure high-quality design implementation provide support in meeting delivery timelines and help balance technical feasibility with design intent.
- Collaborate closely with the Design Ops Team to ensure consistent use and contribution to KnowBe4s Design System strengthening the brand and maintaining high visual and interaction quality.
- Be an evangelist for UX across the organisation championing thoughtful design and customer-centred thinking.
- Contribute to and help evolve UX team processes and ceremonies such as design critiques collaboration sessions and experience reviews.
- BS or equivalent plus 5 years experience or MS or equivalent plus 3 years experience.
- Degree in Design UX HCI or a related field.
- 3 years experience in a UX design role within enterprise-level organisations with multiple products.
- Strong experience framing and solving complex design problems using a mix of qualitative and quantitative insights.
- Comprehensive knowledge of UX design research collaboration strategy and implementation.
- Experience working closely with distributed engineering teams understanding front-end frameworks (Vue 3 Svelte etc.) style sheets and design tokens.
- Detail-oriented and systems-minded able to move seamlessly between high-level conceptual design and pixel-level execution.
- Excellent communication and collaboration skills with comfort presenting work telling a design story and giving or receiving constructive feedback.
- A passion for design systems operational excellence and building scalable design practices in partnership with DesignOps.
- Highly organized self-motivated and proactive in driving design quality and impact across teams.
Our Fantastic Benefits
Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please visit recruitment agencies please.
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
KnowBe4 HRM+ is your all-in-one platform for security awareness training, cloud email protection, & more. Trusted by 47 of the top 50 cybersecurity firms.
