Product Manager

London - UK

Monthly Salary: Not Disclosed

Posted on: 22 days ago

Vacancies: 1 Vacancy

Job Summary

EveryMatrixis a leading B2B SaaS provider delivering iGaming software content and services. We provide casino sports betting platform and payments and affiliate management to200 customers worldwide.

But thats not all! Were not just about numberswere about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe Asia and the US were all united by our love for innovation and teamwork.

Join us on this exciting journey as we continue to redefine the iGaming landscape one ground-breaking solution at a time.

EveryMatrix is seeking a strategic and hands-on Product Manager to lead our AI and automation initiatives within the iGaming space. This role is central to transforming how we handle operational complexity regulatory compliance and customer experience across our platform with a specific focus on solving high-impact issues like payment delays bonus disputes KYC friction and bet settlement accuracy. You will be responsible for shaping and executing the roadmap for intelligent automation and AI-driven services that directly address the most common pain points in iGaming. This is a unique opportunity to build scalable intelligent systems that improve trust transparency and efficiency across our global operations.

Key responsibilities:

Lead and mentor a dedicated team focused on AI and automation driving delivery of intelligent microservices and decisioning systems

Define and own the product strategy and roadmap for AI and automation aligned with business goals regulatory requirements and player protection standards

Tackle real-world iGaming challenges such as:

- Withdrawal delays and payment failures

- Unclear promotions and bonus terms

- Incorrect bet settlements voided bets and dispute resolution

- KYC and identity verification friction

- Responsible gambling tooling and self-exclusion flows

Collaborate cross-functionally with Compliance Payments Customer service CRM as well as Engineering to scope initiatives and ensure delivery

Translate regulatory and operational needs into intelligent automated workflows and AI-powered decisioning tools

Own prioritisation and backlog management across all automation and AI workstreams

Present strategy and progress to senior leadership with clear KPIs and business impact

Analyse performance metrics such as automation success rates resolution speed and player satisfaction and drive continuous optimisation

Stay ahead of AI trends and regulatory developments in iGaming to identify opportunities and ensure compliance

What you need to know:

Five or more years of experience in product management ideally within iGaming or a similarly regulated high-scale environment

Experience working with or leading automation and AI initiatives either hands-on or strategically

Deep understanding of iGaming operations especially payments KYC promotions and dispute resolution

Strong leadership and stakeholder management skills with a track record of cross-functional delivery

Ability to translate regulatory and operational complexity into scalable product solutions

Data-driven mindset with strong analytical skills and a passion for measurable impact

Highly organised proactive and accountable with a proven ability to drive complex initiatives to completion

Heres what we offer:

2 additional days of paid leave added each year until your fifth year with us.

Stay Healthy: 10 sick leave days per year no doctors note required

Hybrid work schedule: 60% work from the office and 40% work from home per quarter (during your first 3 months youll be in the office full-time).

Other Benefits & Perks:

Monthly meal allowance.

Gym allowance

Access online learning platforms like Udemy for Business and LinkedIn Learning and a budget for external training.

Support for New Parents:

- 52 weeks of paid maternity leave with 21 weeks being fully paid

- 4 weeks of paternity leave plus the flexibility to work from home full-time until your child is 13 weeks old.

At EveryMatrix were committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

EveryMatrixis a leading B2B SaaS provider delivering iGaming software content and services. We provide casino sports betting platform and payments and affiliate management to200 customers worldwide.But thats not all! Were not just about numberswere about people. With a team of over 1000 passionate i...