MSP Owner Andres Villegas
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Role Description: -Call Center experience in NICE InContact with Studio Scripting.(Omni channel scripting)-SME on oNice Personal Contact IEX .oNice Quality Management o LiveVox dialer Smart Reach with scripting-Good knowledge on API GW Elastic Stack (ELK) Snowflake integration.-Good knowledge on AWS Kafka -Should understand salesforce call center components ( SSO configurationSailPoint profiling Omnichannel call center setup SF managed packagesSoftphone integration with NICE LiveVox switches)
Competencies: Nice CXOne
Experience (Years): 10 & Above
Essential Skills: -Call Center experience in NICE InContact with Studio Scripting.(Omni channel scripting)-SME on oNice Personal Contact IEX .oNice Quality Management o LiveVox dialer Smart Reach with scripting-Good knowledge on API GW Elastic Stack (ELK) Snowflake integration.-Good knowledge on AWS Kafka -Should understand salesforce call center components ( SSO configurationSailPoint profiling Omnichannel call center setup SF managed packagesSoftphone integration with NICE LiveVox switches)
Comments for Suppliers:
Competencies: Nice CXOne
Experience (Years): 10 & Above
Essential Skills: -Call Center experience in NICE InContact with Studio Scripting.(Omni channel scripting)-SME on oNice Personal Contact IEX .oNice Quality Management o LiveVox dialer Smart Reach with scripting-Good knowledge on API GW Elastic Stack (ELK) Snowflake integration.-Good knowledge on AWS Kafka -Should understand salesforce call center components ( SSO configurationSailPoint profiling Omnichannel call center setup SF managed packagesSoftphone integration with NICE LiveVox switches)
Comments for Suppliers:
Key Skills
- Bidding
- Exploration
- Apparel Merchandising
- Adobe Dreamweaver
- Courier Delivery
- Airlines
