Business Development Manager

JOB SPECIFICATION

Reports to: Head of Operations

Contract: Permanent

Hours: Monday to Friday 08:30 to 17:30

Based: Paisley (Hybrid working available).

ABOUT CATAPULT

We are a fast-growing creative marketing agency specialising in Web Design SEO and PPC. From our Paisley office we partner with ambitious SMEs and mid-market businesses to drive growth through high-performing websites and results driven digital marketing campaigns.

We are expanding quickly and have ambitious growth plans for the coming years. We embrace new ideas value collaboration and encourage every team member to play an active role in how we continue to innovate thrive and grow.

As part of our growth journey we reward commitment and results by offering clear progression opportunities and the chance to play a key role in shaping our future.

ABOUT THE ROLE

We are looking for a smart ambitious Business Development Manager with experience in selling digital marketing solutions to join us. Ideally you will have a strong background in B2B solution sales particularly in Websites SE and PPC services.

You will be responsible for winning new business developing relationships with decision-makers and tailoring solutions that demonstrate clear ROI. You will work closely with our internal delivery teams to ensure client needs are understood and proposals reflect the full value of our services.

This is an exciting opportunity for someone with the drive resilience and consultative approach needed to excel in a fast-moving digital agency environment.

OUR CORE VALUES

• We act with honesty and integrity doing the right thing always.
  
• We treat everyone with respect valuing diversity and different perspectives.
  
• We deliver quality in all we do striving for excellence big or small.
  
• We achieve success with our clients collaborating openly and supporting one another.
  
• We take responsibility owning our actions and following through.
  

WHO YOU ARE

• You are an ambitious and dynamic new business hunter capable of prospecting within a target sector and securing leads and opportunities to win new client contracts.
  
• You have proven experience in business development or sales within the digital marketing space ideally across web design SEO and PPC services.
  
• You are professional consultative and credible when engaging with decision-makers in SMEs and mid-market businesses.
  
• You are highly skilled at client relationship management with a track record of nurturing prospects into long-term partnerships.
  
• You know what excellence looks like in customer engagement relationship building and strategic business development and consistently operate at this level.
  
• You are confident in working with marketing teams commercial directors and business owners tailoring your approach to meet different needs.
  
• You are data-driven with strong analytical skills using insights to identify opportunities and demonstrate ROI.
  
• You have experience using CRM systems and understand the importance of accurate reporting and pipeline management.
  
• You have outstanding customer-facing skills and excel at building lasting trust-based relationships.
  
• You are self-motivated target-driven and thrive on delivering measurable results for clients and the agency.
  

Your performance will be driven by a mindset built on:

• Caring deeply about the customer experience and how we exceed expectations.
  
• The courage to challenge and influence positively always doing the right thing for the client and the business.
  
• Leading conversations and inspiring confidence in our services.
  
• Building collaborative and productive relationships internally and externally.
  
• Being commercially astute identifying profitable opportunities and driving sustainable growth.
  
• Working with focus and diligence to secure new business in a competitive fast-moving digital marketing environment.
  
• Making confident evidence-based decisions.
  
• Striving for excellence in every stage of the sales process.
  
• Listening understanding and translating a customers needs into effective marketing solutions.
  

KEY RESPONSIBILITIES

As Business Development Manager you will be accountable for delivering new business against our ambitious sales targets.

Your key responsibilities will include:

• Hitting and exceeding personal sales targets focused on revenue from websites SEO and PPC campaigns.
  
• Prospecting and engaging new leads through outbound outreach networking and inbound follow-up.
  
• Building and maintaining a robust pipeline of qualified opportunities across multiple sectors.
  
• Providing accurate forecasting pipeline and activity reports through our CRM.
  
• Delivering impactful presentations proposals and pitches to prospective clients both in-person and virtually.
  
• Staying up to date with the latest marketing trends tools and best practices to add value in conversations with prospects.
  
• Collaborating with internal strategy SEO PPC and web teams to shape tailored solutions for clients.
  
• Representing the agency at industry events networking groups and conferences to generate opportunities and grow brand presence.
  
• Using social media thought leadership and lead generation tools to build your professional profile and expand our market reach.
  

CUSTOMER RELATIONSHIPS STRATEGY

You will play a key role in contributing to our five strand approach to customer relationships:

• Serve Account Management
  
• Sell Business Development
  
• Store CRM Management
  
• Shout Marketing & Communications
  
• Seek Research & Lead Generation.
  

At Catapult we value diversity and the varied experiences expertise and perspectives that our people bring. We are committed to fostering an inclusive culture where everyone can thrive and fulfil their potential.

As a fair and ethical employer in accordance with the 2010 Equality Act Catapult is committed to equal opportunities for all regardless of background identity or circumstance.

Benefits

• Additional leave
  
• Cycle to work scheme
  
• Enhanced maternity leave
  
• Enhanced paternity leave
  
• Health & wellbeing programme
  
• On-site parking
  
• Paid volunteer time
  
• Profit sharing
  
• Referral programme
  
• Sick pay
  
• Work from home