The IT Manager Data Security & Operations is responsible for implementing and maintaining the information technology and data security measures outlined in HHNs Scope of Work (SOW) for Managed Service Providers and internal analytics operations. This role ensures HHNs infrastructure data environments and analytics operations adhere to HIPAA HITECH CCPA and NIST frameworks. The IT Manager directly supervises day-to-day operations of the data analytics and validation team to ensure secure access policy compliance and high standards of accuracy uptime and system performance.
Key Responsibilities
1) Information Security & Compliance
Implement monitor and maintain data security protocols in alignment with the SOW and compliance frameworks (HIPAA HITECH CCPA NIST).
Enforce security configurations for company laptops VPNs and RDP environments used by remote and overseas staff.
Manage identity and access (Azure AD) MFA enforcement least-privilege roles password rotation and endpoint protection (AV/EDR disk encryption).
Conduct periodic security audits vulnerability assessments penetration test coordination and remediation tracking.
Maintain HIPAA Security Rule documentation including risk analyses risk management plans and audit logs; support annual security risk assessments.
Oversee incident response processes (detect contain eradicate recover) and post-incident reviews; coordinate breach notifications as required.
2) IT Infrastructure & Systems Management
Administer cloud infrastructure (Microsoft Azure) including subscriptions resource groups networking storage accounts and key vaults.
Manage data pipelines and integrations (e.g. eClinicalWorks FHIR API) ensuring data integrity uptime and schema/version controls.
Coordinate with MSP(s) for patching monitoring backups helpdesk ticket SLAs and change management.
Maintain Business Continuity and Disaster Recovery (BC/DR) plans; perform periodic backup/restore and failover tests.
Oversee endpoint lifecycle (procurement imaging hardening MDM policies deprovisioning) and secure file transfer protocols for PHI.
3) Data Analytics Team Oversight
Supervise daily operations of the overseas analytics and validation team; assign tasks track performance and ensure SLA adherence.
Enforce secure workflow for overseas access (VPN/RDP jump host device compliance session logging).
Establish productivity and quality metrics; manage peer-validation and QA/QC checklists for dashboards and reports (Power BI SQL).
Facilitate communication between analytics leadership clinical operations and health plan partners; escalate roadblocks proactively.
4) Operational Support
Support deployment release management and maintenance of analytics dashboards (clinical financial ECM).
Manage hardware/software inventory licensing and configuration baselines; maintain a current system-of-record.
Lead technology vendor evaluations and contribute to IT & security budget planning; track cost optimization opportunities.
Provide after-hours/on-call coverage for priority incidents as needed.
Requirements
Education & Experience
Bachelors degree in Information Systems Computer Science or related field (Masters preferred).
57 years in IT management information security or data operations; healthcare experience preferred.
Demonstrated experience with HIPAA HITECH CCPA NIST CSF/800-53; SOC 2 familiarity a plus.
Experience managing remote/international teams and working with MSPs.
Hands-on experience with Azure administration SQL Power BI and EMR/EHR systems (e.g. eClinicalWorks).
Technical Skills
Microsoft Azure (subscriptions RBAC networking storage monitoring key management).
Azure AD / Entra ID Conditional Access MFA SSO and privileged identity management.
Endpoint security (MDM/Intune or equivalent) full-disk encryption EDR/AV patch management.
Network security (firewalls VPN segmentation) secure bastion hosts for RDP/SSH certificate management.
Data governance (DLP classification/labeling audit logging) secure data transfer (SFTP HTTPS/TLS).
Soft Skills
Leadership presence with excellent communication and stakeholder management.
Strong documentation discipline; ability to translate compliance into pragmatic controls.
Detail-oriented analytical and proactive in risk identification and mitigation.
Benefits
Compensation & Incentives: Competitive base salary $110000 with annual merit increases and quarterly performance bonuses.
Health Insurance: Medical dental and vision coverage effective the first of the month following or coinciding with start date.
Paid Time Off: Sick time paid holidays and vacation to support work-life balance.
Flexibility: Hybrid model with work-from-home options several days per week.
Required Skills:
Education: Bachelors degree in Business Sales Marketing or a related field (or equivalent experience). Experience: Proven experience in community outreach sales or public health advocacy ideally within healthcare or social services. Cultural Competence: Understanding of the health needs and cultural dynamics in Riverside and San Bernardino counties with a focus on underserved populations. Communication Skills: Strong sales communication and interpersonal skills with the ability to engage and influence diverse groups effectively. Knowledge: Familiarity with local community health resources networks and health systems. Self-Motivated: Ability to work independently while achieving enrollment targets and contributing to team efforts. Mobility: Willingness to travel within Los Angeles County for home visits and community engagement. Bilingual Skills: Ability to communicate effectively in both English and Spanish is required.
Required Education:
Education & ExperienceBachelors degree in Information Systems Computer Science or related field (Masters preferred).57 years in IT management information security or data operations; healthcare experience experience with HIPAA HITECH CCPA NIST CSF/800-53; SOC 2 familiarity a managing remote/international teams and working with -on experience with Azure administration SQL Power BI and EMR/EHR systems (e.g. eClinicalWorks).
The IT Manager Data Security & Operations is responsible for implementing and maintaining the information technology and data security measures outlined in HHNs Scope of Work (SOW) for Managed Service Providers and internal analytics operations. This role ensures HHNs infrastructure data environment...
The IT Manager Data Security & Operations is responsible for implementing and maintaining the information technology and data security measures outlined in HHNs Scope of Work (SOW) for Managed Service Providers and internal analytics operations. This role ensures HHNs infrastructure data environments and analytics operations adhere to HIPAA HITECH CCPA and NIST frameworks. The IT Manager directly supervises day-to-day operations of the data analytics and validation team to ensure secure access policy compliance and high standards of accuracy uptime and system performance.
Key Responsibilities
1) Information Security & Compliance
Implement monitor and maintain data security protocols in alignment with the SOW and compliance frameworks (HIPAA HITECH CCPA NIST).
Enforce security configurations for company laptops VPNs and RDP environments used by remote and overseas staff.
Manage identity and access (Azure AD) MFA enforcement least-privilege roles password rotation and endpoint protection (AV/EDR disk encryption).
Conduct periodic security audits vulnerability assessments penetration test coordination and remediation tracking.
Maintain HIPAA Security Rule documentation including risk analyses risk management plans and audit logs; support annual security risk assessments.
Oversee incident response processes (detect contain eradicate recover) and post-incident reviews; coordinate breach notifications as required.
2) IT Infrastructure & Systems Management
Administer cloud infrastructure (Microsoft Azure) including subscriptions resource groups networking storage accounts and key vaults.
Manage data pipelines and integrations (e.g. eClinicalWorks FHIR API) ensuring data integrity uptime and schema/version controls.
Coordinate with MSP(s) for patching monitoring backups helpdesk ticket SLAs and change management.
Maintain Business Continuity and Disaster Recovery (BC/DR) plans; perform periodic backup/restore and failover tests.
Oversee endpoint lifecycle (procurement imaging hardening MDM policies deprovisioning) and secure file transfer protocols for PHI.
3) Data Analytics Team Oversight
Supervise daily operations of the overseas analytics and validation team; assign tasks track performance and ensure SLA adherence.
Enforce secure workflow for overseas access (VPN/RDP jump host device compliance session logging).
Establish productivity and quality metrics; manage peer-validation and QA/QC checklists for dashboards and reports (Power BI SQL).
Facilitate communication between analytics leadership clinical operations and health plan partners; escalate roadblocks proactively.
4) Operational Support
Support deployment release management and maintenance of analytics dashboards (clinical financial ECM).
Manage hardware/software inventory licensing and configuration baselines; maintain a current system-of-record.
Lead technology vendor evaluations and contribute to IT & security budget planning; track cost optimization opportunities.
Provide after-hours/on-call coverage for priority incidents as needed.
Requirements
Education & Experience
Bachelors degree in Information Systems Computer Science or related field (Masters preferred).
57 years in IT management information security or data operations; healthcare experience preferred.
Demonstrated experience with HIPAA HITECH CCPA NIST CSF/800-53; SOC 2 familiarity a plus.
Experience managing remote/international teams and working with MSPs.
Hands-on experience with Azure administration SQL Power BI and EMR/EHR systems (e.g. eClinicalWorks).
Technical Skills
Microsoft Azure (subscriptions RBAC networking storage monitoring key management).
Azure AD / Entra ID Conditional Access MFA SSO and privileged identity management.
Endpoint security (MDM/Intune or equivalent) full-disk encryption EDR/AV patch management.
Network security (firewalls VPN segmentation) secure bastion hosts for RDP/SSH certificate management.
Data governance (DLP classification/labeling audit logging) secure data transfer (SFTP HTTPS/TLS).
Soft Skills
Leadership presence with excellent communication and stakeholder management.
Strong documentation discipline; ability to translate compliance into pragmatic controls.
Detail-oriented analytical and proactive in risk identification and mitigation.
Benefits
Compensation & Incentives: Competitive base salary $110000 with annual merit increases and quarterly performance bonuses.
Health Insurance: Medical dental and vision coverage effective the first of the month following or coinciding with start date.
Paid Time Off: Sick time paid holidays and vacation to support work-life balance.
Flexibility: Hybrid model with work-from-home options several days per week.
Required Skills:
Education: Bachelors degree in Business Sales Marketing or a related field (or equivalent experience). Experience: Proven experience in community outreach sales or public health advocacy ideally within healthcare or social services. Cultural Competence: Understanding of the health needs and cultural dynamics in Riverside and San Bernardino counties with a focus on underserved populations. Communication Skills: Strong sales communication and interpersonal skills with the ability to engage and influence diverse groups effectively. Knowledge: Familiarity with local community health resources networks and health systems. Self-Motivated: Ability to work independently while achieving enrollment targets and contributing to team efforts. Mobility: Willingness to travel within Los Angeles County for home visits and community engagement. Bilingual Skills: Ability to communicate effectively in both English and Spanish is required.
Required Education:
Education & ExperienceBachelors degree in Information Systems Computer Science or related field (Masters preferred).57 years in IT management information security or data operations; healthcare experience experience with HIPAA HITECH CCPA NIST CSF/800-53; SOC 2 familiarity a managing remote/international teams and working with -on experience with Azure administration SQL Power BI and EMR/EHR systems (e.g. eClinicalWorks).
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