Employment Type:

Shift:

Description:

Saint Francis Hospital a member of Trinity Health of New England is looking for a Department Assistant to join our Maternal Fetal Medicine/OBGYN Ultrasound Department.

The Department Assistant is responsible for providing exceptional professional customer service to all patients and clients of the Department. The Department Assistant maintains schedules and performs general clerical and administrative support for the department and staff.

What will you do:

• Conducts initial patient interviews to obtain Insurance and billing information
• Responsible for the scheduling and registration process
• Manages communication to outside and internal physicians offices
• Manages all incoming phone calls to ensure that accurate and efficient communication is facilitated and presented in a positive manner.
• Maintains responsibility for general clerical support functions of department to ensure efficient utilization of time.

Requirements:

• Education: High School diploma or general equivalency diploma (GED) required. Associates preferred
• Preferably 1 -2 years experience in healthcare
• Bilingual English / Spanish Preferred
• Previous skills in utilizing EMRs including EPIC
• Excellent computer abilities.
• Excellent written oral communication and customer service skills.
• Familiarity with medical terminology.
• Excellent organizational skills with the ability to follow written and verbal directions with multiple steps.
• Ability to work collaboratively and efficiently within a team treatment model.
• Ability to manage multiple phone lines simultaneously.

Highlights

• Full-Time Monday Friday
• Great benefits effective on 1st day
• Mission-Driven Team Environment

Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive people-centered compassionate health care environment. We are licensed for 617 beds and 65 bassinets are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.