Product Manager (mfd)

Looking for a role that combines insurance solutions with pioneering technology Then welcome to Markel Prime!

Markel Prime is our innovative digital underwriting platform for European commercial insurance. Designed to deliver tailored high-quality quotes with unprecedented speed and precision Prime combines bold thinking modern technology and deep underwriting expertise to transform how insurance is underwritten and traditional models that wait for submissions to arrive Prime proactively uses data automation and advanced workflows to identify prospects pre-assess risks and provide competitive quotes to brokers at scale in seconds!

Following a successful launch in Germany Prime is expanding into additional markets. These new markets bring exciting challenges - adapting to unique regulatory environments insurance offerings languages and broker dynamics - while optimizing our proven model.

Prime is central to our strategy for growth across Europe.

To achieve this vision were looking for a Product Manager (m/f/d) to join our next-generation product team dedicated to innovation and impact.

This role will be based in Munich Germany.

About the team:

Youll join the Prime product team - a growing cross-functional European group focusing primarily on Broker and Quote Conversion driving broker adoption and engagement in each market.

Youll work closely with the Senior Product Manager for Europe as well as the AI product owner local business development teams marketing specialists CRM experts and engineering teams.

About the role:

While the core platform is developed centrally execution happens locally. As Product Manager you will play a key role in ensuring Prime fits each countrys insurance products brokers needs regulations and customer dynamics as well as scaling Primes product model across markets(in an aligned and agile way).

The role requires hands-on problem-solving cross-functional coordination and close collaboration with underwriting engineering sales and brokers to make Prime work in practice not just on paper. Over time you will tackle broader platform-level ownership across Europe.

Responsibilities include managing CRM flows underwriting logic automation document generation and quote mechanics to ensure platform reliability and consistency across regions.

What youll be doing:

You will collaborate closely with the Senior Product Manager for Prime Europe the AI Product Owner and local stakeholders in Germany France Spain and the Netherlands. Your core responsibility is to keep Prime operational at scale - resolving issues refining workflows and enabling localized execution across markets to ensure broker value and platform consistency.

Platform Workflows & Operational Enablement

• Own and continuously improve Primes core operational workflows - including CRM status transitions document flows quote triggers and lifecycle automation

• Define rollout standards configuration templates test cases and platform documentation to ensure stability and scale

• Support local teams through structured handovers testing coordination and platform configuration assistance

Triage & Friction Management

• Lead structured triage of platform issues across underwriting sales engineering and broker feedback channels

• Identify and resolve recurring blockers - from status conflicts to document mismatches and stalled quote flows

• Establish diagnostics monitoring routines and feedback loops to surface and fix issues before they advance

Broker Workflow & Market Readiness

• Join and lead onboarding sessions and broker-facing meetings to understand workflows expectations and objections across regions

• Collaborate with business development and underwriting to adapt prompts documents and flows to reflect local needs and regulatory requirements

• Ensure all regional assets - from onboarding communications to quote templates - are compliant tested and production-ready

Product Thinking & System Scaling

• Own cross-market platform initiatives that improve delivery automation or user experience at scale

• Contribute to a testlearnadapt rhythm for continuous improvement of operational logic and system flows

• Share findings reusable components and workflow patterns with product peers to strengthen consistency across countries

Key Skills:

• Experience in Product Management ideally in Insurtech roles (e.g. underwriting digital insurance)

• A strong grasp of commercial insurance including broker distribution models quoting flows

• Familiarity with CRM platforms (preferably Microsoft Dynamics) and automation tools

• Strong understanding of methodologies in product discovery experimentation and validation techniques (e.g. interviews user testing iteration loops)

• Comfortable navigating regulatory and compliance requirements in insurance and translating them into product specs or constraints

• Excellent communication skills to effectively interact with both technical and non-technical collaborators such as brokers and underwriters

• Data-driven perspective with the ability to define and track key performance indicators related to product adoption and broker engagement

• A hands-on pragmatic attitude and a willingness to dive into operations systems and customer feedback loops

• Exposure to AI-enhanced workflows prompt logic or automated underwriting

• Fluency in English and either German French Spanish or Dutch is required

Meet Markel:

At Markel we believe that what we do really that every one of us has the power to make a difference. To us insurance is more than a piece of a promise to help people get back on their a commitment that gives people the courage to take in uncertain times its the fuel that moves the world forward.

Since the very start weve used our ingenuity to insure risks that others smart solutions to complex problems so people can live their lives and seize opportunities.

Our style is about focussing on peoples needs not just words on a about building relationships and connecting as humans. And ultimately its about being there for people when they need us most.

In our eyes our journey is just were building a business that supports more people in more unlike our peers well never lose our people-first focus as we you will always be what makes Markel special. And what continues to power this business forward.

Markel Group (NYSE MKL) is a fortune 500 company with over 60 offices in 20 countries is a holding company for insurance reinsurance specialist advisory and investment operations around the world.

Find out more by visiting our websites:

Were all about people We win together We strive for better We enjoy the everyday We think further

Our values:

Were all about people:

• Empowering them supporting them and helping protect what matters most to them

• We put people first and stay true to our word because we believe in the power of relationships and doing whats right

We win together:

• We work as a team exchanging ideas supporting each other and respecting everyones opinion

• Because together we know we can achieve great things

We strive for better:

• We aspire to lead and win in all that we do

• Aiming for excellence and finding a better way of doing things is up to us all

We enjoy the everyday:

• We are dedicated to our work but we always keep a sense of humor and leave our egos at the door

We think further:

• We are committed to building a legacy and making decisions that leave a lasting impact on our customers partners employees and communities

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life your background if you feel you meet the requirements of this role then we want to hear from you. We are also supportive of candidates looking for flexible working patterns.

For application information please visit our careers page.

We are a Disability Confident Committed employer which means we want to ensure that you have a positive experience applying for a role at Markel and are able to perform at your best. If there are any adjustments we can reasonably make to ensure that the process is accessible for you at every stage please telephone us on 44 (0)or email .