Customer Service Trainer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
Captura Hall is seeking a dynamic and motivated Customer Service Trainer to join our growing this role you will play a key part in developing and implementing training programs that enhance the skills knowledge and performance of our customer service teams. Youll work closely with department leaders to ensure all staff members deliver service that reflects our companys high standards and values.
Responsibilities
Design deliver and evaluate engaging training programs for customer service teams.
Identify skill gaps and provide tailored coaching sessions to enhance team performance.
Develop training materials manuals and presentations to support learning initiatives.
Monitor and assess training effectiveness to ensure continuous improvement.
Foster a positive and motivating learning environment for all participants.
Collaborate with management to align training goals with business objectives.
Qualifications :
Qualifications
Strong communication and presentation skills.
Excellent interpersonal and leadership abilities.
Ability to motivate and inspire individuals and teams.
Strong organizational and time management skills.
Commitment to delivering high-quality results and improving performance outcomes.
Additional Information :
Benefits
Competitive annual salary ($52000 $56000).
Opportunities for professional growth and career advancement.
Supportive and collaborative work environment.
Comprehensive training resources and ongoing development programs.
Full-time position with stable long-term potential.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
