Job Description
We are seeking a motivated and detail-oriented Customer Service Officer to join our growing this role you will be responsible for assisting clients handling inquiries and ensuring that each customer receives exceptional service. The ideal candidate is communicative adaptable and enjoys solving problems efficiently and professionally.
Responsibilities
Manage customer inquiries via phone and email with professionalism and accuracy
Provide timely information and support regarding products and services
Maintain clear communication between clients and internal departments
Record and track customer feedback to improve service processes
Assist in resolving customer issues with a proactive and solution-oriented mindset
Uphold company policies and ensure a positive customer experience at all times
Qualifications :
Qualifications
Strong communication and interpersonal skills
Excellent organizational and problem-solving abilities
Ability to multitask in a fast-paced environment
Proficiency in Microsoft Office and general computer use
A positive attitude and a commitment to customer satisfaction
Additional Information :
Benefits
Competitive annual salary ($55000 $62000).
Growth and professional development opportunities.
Supportive and collaborative work environment.
Comprehensive training and ongoing mentorship.
Full-time position with consistent career advancement potential.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more