Financial Counselor Admissions & Registration
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Job Location:
Denver, CO - USA
Monthly Salary:
$ 20 - 28
Posted on:
23 days ago
Vacancies:
1 Vacancy
Job Summary
We are here for lifes journey.
Where is your life journey taking you
Being the heartbeat of Denver means our heart reflects something bigger than ourselves something that connects us all:
Humanity in action Triumph in hardship Transformation in health.
Department
Admissions & Registration ScvsJob Summary
Under general supervision protects the financial standing of the hospital by making financial arrangements for patients without insurance or with inadequate insurance coverage. Collects required deposits from patients and guardians. Assists patients in obtaining financial sponsorship from outside agencies and charitable programs when financial need is indicated. Coordinates acceptable payment plans with Patient Accounting and Physician Billing
Essential Functions:
- Interviews self pay and discount program patients to determine financial ability. (15%)
- Interacts with patients regarding problem situations such as legal action motor vehicle related accounts identity questions insurance coverage and prior bad debt accounts. (15%)
- Negotiates payment arrangements and follow-up collections. (15%)
- Collects co-payments point-of-service payments and other payments issue receipts and balances cash drawers. (15%)
- Generates financial assessment reports for Patient Access Director. (15%)
- Provides customer service to patients and co-workers. (5%)
- Documents or updates patient demographic information. (5%)
- Gathers statistical data. (5%)
- Counsels patients who cannot pay and/or refers to appropriate agency for assistance. (5%)
- Reviews prior outstanding balances and collects co-pays and deposits (5%)
- Promotes positive interpersonal (customer) relationships with fellow employees physicians patients and visitors. Treats these individuals with courtesy dignity empathy and respect; consistently displays courteous and respectful verbal and non-verbal communications. (0%)
- Adheres to complies with and demonstrates support for the mission and values of Denver Health. Supports and adheres to the Denver Health Dozen. (0%)
- Ensures confidentiality of patient information by creating and maintaining a secure and trusting environment by not sharing information learned on the job except when necessary in the performance of the job responsibilities or to improve a patients care. (0%)
- Has regular and predictable attendance. (0%)
Education:
- No High School Diploma and/or No GED required
Work Experience:
- Typically two years in a hospital/medical office setting preferred
- Relevant experience in a customer-service business with the ability to relate to a diverse patient population
Licenses:
Knowledge Skills and Abilities:
- Bilingual skills are preferred.
- Knowledge of PC applications (Windows) with an emphasis on Excel and/or healthcare applications.
- Ability to complete 25 wpm typing.
- Ability to prioritize and perform a multitude of duties is required.
- Excellent telephone skills and critical analytical thinking skills with an emphasis on customer service.
Shift
Varies (United States of America)Work Type
RegularSalary
$20.40 - $28.56 / hrBenefits
Outstanding benefits including up to 27 paid days off per year immediate retirement plan employer contribution up to 9.5% and generous medical plans
Free RTD EcoPass (public transportation)
On-site employee fitness center and wellness classes
Childcare discount programs & exclusive perks on large brands travel and more
Tuition reimbursement & assistance
Education & development opportunities including career pathways and coaching
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
Respect
Belonging
Accountability
Transparency
All job applicants for safety-sensitive positions must pass a pre-employment drug test once a conditional offer of employment has been made.
Denver Health is an integrated high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center a 555-bed acute care medical center Denvers 911 emergency medical response system 10 family health centers 19 school-based health centers Rocky Mountain Poison & Drug Safety a Public Health Institute an HMO and The Denver Health Foundation.
As Colorados primary and essential safety-net institution Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community focusing on hiring and purchasing locally as applicable serving as a pillar for community needs and caring for more than 185000 individuals and 67000 children a year.
Located near downtown Denver Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
Denver Health is an equal opportunity employer (EOE). We value the unique ideas talents and contributions reflective of the needs of our community.
Applicants will be considered until the position is filled.
Key Skills
- Culinary Experience
- Sales Experience
- Time Management
- Marketing
- Public Relations
- Customer Service
- Computer Skills
- Microsoft Outlook
- Basecamp
- Salesforce
- Inside Sales
- Recruiting
About Company
Denver Health is Colorado’s premier hospital & health care institution. Nationally recognized top doctors. Home to Denver Metro's Level I Trauma Center.
