Complications Watchmaker

Audemars Piguet

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profile Job Location:

Raleigh, WV - USA

profile Monthly Salary: Not Disclosed
Posted on: 22-10-2025
Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

The Complications Watchmaker plays a pivotal role in supporting Audemars Piguets commitment to excellence in after-sales service. This position is responsible for the complete maintenance and repair of highly complex timepieces ensuring the highest standards of precision quality and efficiency. The Complications Watchmaker will handle movements ranging from quartz calibers (R020) to high complication calibers (R110).

By maintaining superior craftsmanship and adhering to company processes the Complications Watchmaker directly contributes to the strategic objectives of improving delivery lead times repair quality performance and cost efficiency.

RESPONSIBILITIES

Repair & Maintenance

  • Perform complete maintenance and repair of Audemars Piguet watches including uncasing movement intervention dial and hands fitting encasing and quality control.
  • Work on calibers ranging from R020 to R110 including high complication models (excluding minute repeaters grande sonneries and grande complications).
  • Deliver all work in accordance with Audemars Piguets technical and quality standards.
  • Follow established company and Customer Service (CS) procedures throughout all repair processes.

Continuous Improvement

  • Actively contribute to the SPIRALE Project collaborating on initiatives to enhance workshop operations workflow efficiency and repair quality.
  • Provide constructive feedback on technical processes tools and methods to support ongoing improvement efforts.

Workshop Standards & Tools

  • Ensure the correct use handling and maintenance of all watchmaking tools and equipment.
  • Maintain a clean safe and organized workstation in line with company policies and industry standards.

Qualifications :

  • Minimum 15 years of professional watchmaking experience including extensive experience with complex mechanical movements.
  • Watchmaker with WOSTEP SAWTA AWCI 21 or similar certification required.
  • Proven ability to service high complications such as perpetual calendars tourbillons and chronographs.
  • Strong commitment to precision quality and continuous improvement.
  • Ability to work both independently and collaboratively in a team-oriented workshop environment.
  • Exceptional technical skill and dexterity in fine watchmaking.
  • Good communication and listening skills.
  • Strong analytical and problem-solving abilities.
  • Dedication to craftsmanship and brand excellence.
  • Excellent attention to detail and time management.
  • Proactive professional and team-oriented mindset.

Additional Information :

Audemars Piguet offers a competitive and comprehensive compensation and benefits package. Salary will be based on relevant skills and experience.

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law.

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Remote Work :

No


Employment Type :

Full-time

The Complications Watchmaker plays a pivotal role in supporting Audemars Piguets commitment to excellence in after-sales service. This position is responsible for the complete maintenance and repair of highly complex timepieces ensuring the highest standards of precision quality and efficiency. The ...
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About Company

Le présent et le futur d’Audemars Piguet se construisent grâce à la contribution de tous nos talents. Inspirés par la richesse de notre passé, nous sommes enthousiastes à l’idée de ce que nous créerons dans le futur. Ensemble, nous sommes résolument tournés vers l’avenir et en quête c ... View more

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