FREELANCE Onsite Support Technician (mwd) first and second level support
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Job Location:
Monthly Salary:
Posted on:
21 days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
Provide technical support and troubleshooting for OSS systems and related IT infrastructure.
Manage incidents service requests and change management using ServiceNow.
Collaborate with cross-functional teams to resolve complex IT issues.
Monitor system performance and ensure optimal uptime.
Document technical processes and maintain knowledge base.
Participate in IT projects and upgrades as required. Requirements
Qualifications :
2-3 years of experience in an IT technician or similar technical role.
Experience working with OSS systems is highly desirable.
Proficient in using ServiceNow for IT service management.
Strong problem-solving skills and ability to work independently.
Excellent verbal and written communication skills in English.
Additional Information :
What We Offer
Competitive salary and benefits package.
Dynamic work environment in the heart of Toronto.
Opportunities for professional growth and skill development.
Available to work on-site five days per week in Downtown Toronto.
All our positions are open to people with disabilities
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Change Management
- API
- ABAP
- Facility Management
- Games
- Claims
About Company
Choose a job that makes sense EVERIENCE supports the companies digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees, EVERIENCE supports 1,200,000 u ... View more
