Business Operations Specialist

What youll do:

• Performing all the relevant new customer checks and opening new accounts and setting the customer up to access the relevant products;
• Applying pricing and fees to customers account schedules;
• Checking documentation is complete quality checking manual invoices that have been keyed and approving them in the system;
• Actioning account amendments to pricing customer name/address/branch whilst always ensuring relevant documentation is available;
• Checking expired DPR licenses to ensure customers have renewed these and updating our system accordingly;
• Analysing and interpreting requirements to ensure correct actions are met;
• Investigating queries through to resolution and fixing the root cause;
• Adhering to internal and external audit requirements;
• Identifying process or system improvements;
• Updating process documentation as required;
• Liaising with colleagues in the Service and Billing Team and other Stake Holders around Experian Flexibility around busy periods at month end;

Qualifications :

What youll bring:

• Bachelors Degree
• 1 or more years of experience on similar role
• Experience in Microsoft Excel
• Prioritize daily workload;
• Advanced written and spoken English

Additional Information :

You will get:

• Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses learning materials and books.
• Work environment - excellent work conditions with friendly environment recognized team spirit and fun and quality recreation time.
• Social benefit package including life insurance food vouchers additional health insurance monthly flex allowance and internet coverage corporate discounts marriage and childbirth / adoption allowance Multisport card Sharesave plan Employee assistance program а birthday gift and many other benefits!
• Work-life balance - 25 days paid vacation 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
• Opportunity for Flexible working hours and Home Office.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

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Remote Work :

No

Employment Type :

Full-time