Print Room Shift Leader (Temporary)

Overview

• Temporary Job
  • November - February
• Shift
  • Monday Friday 6:30am 2:30pm ET
  • Saturday & Sunday as needed
• Facility Location
  • 7020 AC Skinner Parkway Suite 140 Jacksonville FL
• Reports to: Project Manager
• Supervises: Temporary Print Production Team

Summary

Team Supervision & Operations Management

• Supervise teams of 6 mail production staff during assigned shifts
• Manage end-to-end mail processing operations ensuring all tax forms are handled accurately and meet strict deadlines
• Oversee large-scale mailings (60000 forms) while maintaining quality standards
• Execute special projects including small-batch mailings custom packaging and envelope processing
• Work hands-on with production team to maintain optimal workflow and meet daily targets
• Monitor and respond promptly to all Mail Service communications via Slack and Email

Quality Assurance & Compliance

• Ensure security protocols and safety guidelines across all operations
• Ensure 100% accuracy in form processing and USPS compliance
• Conduct regular quality checks throughout the production process
• Maintain detailed documentation and reporting for all processed mailings
• Oversee proper handling of sensitive tax documents and maintain confidentiality

Vendor & Partner Relations

• Coordinate with external vendors to ensure timely material delivery
• Collaborate with operational partners to resolve issues and optimize processes
• Serve as point of contact for vendor escalations during your shift

Training & Development

• Onboard and train new team members on production processes
• Provide ongoing coaching to improve team performance and efficiency

Technical Requirements

Print Production Systems

• Configure and troubleshoot platforms
• Operate Ricoh Pro 8000 series digital production printers
• Diagnose and resolve basic print production issues independently
• Manage paper inventory and coordinate with multiple paper types per mailing

Software & Data Processing

• Process mail files using USPS presort and mailing tools
• Use tracking/scanning systems to update job status throughout production workflow

Ideal Candidate Profile

• Experience in print production mail services or manufacturing supervision
• Proven ability to lead teams in deadline-driven environments
• Strong problem-solving skills with a hands-on approach
• Excellent communication skills for team coordination and vendor relations
• Detail-oriented with commitment to quality and accuracy
• Comfortable working in a seasonal high-pressure environment