Customer Service Manager

San Antonio, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

e have an immediate opening for a multitaskingCustomer Service Managerto join our team.

Responsibilities:

Supervise personnel which typically includes hiring firing and performance management through employee evaluations training work allocation problem resolution and enforcing progressive discipline
Manage daily administrative operations of a department including establishing work priorities; assist in resolving problems related to the day-to-day operations of the unit
Oversee the customer service department
Provide and/or oversee the provision of administrative assistance and support to the district manager to include problem solving project planning and management fiscal management day-to-day office coordination and clerical services
Assist with the development and implementation of reporting procedures
Coordinate department programs seminars workshops travel arrangements special projects and/or events; may coordinate program/project development and planning
Promote Waste Connections standard operating procedures which assure efficient environmentally correct and safe workplace practices
Demonstrate the ability to become proficient in the use of proprietary operational systems
Other duties assigned as needed

Requirements:

Bachelors Degree preferred; equivalent work experience will be considered
3 years directly related management expertise
Management experience in a call center environment is preferred
Knowledge of MS Word and Excel
Ability to supervise and train employees to include organizing prioritizing and scheduling work assignments
Organizing and coordinating skills
Knowledge of accounting procedures
Ability to communicate effectively both orally and in writing
Knowledge of management principles and practices
Knowledge of supplies equipment and/or services ordering and inventory control
Ability to analyze and solve problems
Ability to gather data compile information and prepare reports
Ability to foster a cooperative work environment

We offer excellent Family benefits including: medical dental vision flexible spending account long term disability life insurance 401K retirement and unlimited opportunities toConnect with Your Future.

Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veterans)

Required Experience:

Manager

e have an immediate opening for a multitaskingCustomer Service Managerto join our team.Responsibilities:Supervise personnel which typically includes hiring firing and performance management through employee evaluations training work allocation problem resolution and enforcing progressive disciplineM...

e have an immediate opening for a multitaskingCustomer Service Managerto join our team.

Responsibilities:

Supervise personnel which typically includes hiring firing and performance management through employee evaluations training work allocation problem resolution and enforcing progressive discipline
Manage daily administrative operations of a department including establishing work priorities; assist in resolving problems related to the day-to-day operations of the unit
Oversee the customer service department
Provide and/or oversee the provision of administrative assistance and support to the district manager to include problem solving project planning and management fiscal management day-to-day office coordination and clerical services
Assist with the development and implementation of reporting procedures
Coordinate department programs seminars workshops travel arrangements special projects and/or events; may coordinate program/project development and planning
Promote Waste Connections standard operating procedures which assure efficient environmentally correct and safe workplace practices
Demonstrate the ability to become proficient in the use of proprietary operational systems
Other duties assigned as needed

Requirements:

Bachelors Degree preferred; equivalent work experience will be considered
3 years directly related management expertise
Management experience in a call center environment is preferred
Knowledge of MS Word and Excel
Ability to supervise and train employees to include organizing prioritizing and scheduling work assignments
Organizing and coordinating skills
Knowledge of accounting procedures
Ability to communicate effectively both orally and in writing
Knowledge of management principles and practices
Knowledge of supplies equipment and/or services ordering and inventory control
Ability to analyze and solve problems
Ability to gather data compile information and prepare reports
Ability to foster a cooperative work environment