Community Engagement Manager
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Job Location:
Takoma Park, MD - USA
Yearly Salary:
USD 60000 - 63000
Posted on:
24 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
The mission of TPSS Co-op is to promote healthful living by offering wholesome foods high-quality produce and community resources in a clean friendly co-operative grocery store... that you own!
Each staff member is asked to help create an environment which encourages respect honesty and trust amongst all co-workers and also offers the highest degree of service to each customer; each staff member is asked to help maintain the store image as an ethical and positive place to work and to addition TPSS Co-op is committed to being an educational resource to the community on ecological environmental and food-related issues.
OVERVIEW:
Under the supervision of and in coordination with the General Manager the Community Engagement Manager plans directs and operationalizes all matters of the Co-ops communications member shopper and vendor engagement as well as education events and community involvement.
ESSENTIAL DUTIES:
CommunicationsPay Range: $60000 $63000 annually.
Each staff member is asked to help create an environment which encourages respect honesty and trust amongst all co-workers and also offers the highest degree of service to each customer; each staff member is asked to help maintain the store image as an ethical and positive place to work and to addition TPSS Co-op is committed to being an educational resource to the community on ecological environmental and food-related issues.
OVERVIEW:
Under the supervision of and in coordination with the General Manager the Community Engagement Manager plans directs and operationalizes all matters of the Co-ops communications member shopper and vendor engagement as well as education events and community involvement.
ESSENTIAL DUTIES:
Communications
- Develop and maintain a consistent TPSS Co-op brand across digital and print materials.
- Create newsletters store updates promotional materials and the Annual Report.
- Manage email lists and member communication channels.
- Collaborate with department managers on marketing strategies product promotions and signage.
- Encourage member participation and gather feedback to improve customer experience.
- Analyze shopper behavior to inform marketing efforts.
- Maintain the in-store member area and respond to shopper suggestions.
- Build relationships with vendors and coordinate in-store demos and event partnerships.
- Share product feedback with vendors in collaboration with department managers.
- Plan and execute TPSS events (e.g. Earth Day) school tours and educational opportunities.
- Represent TPSS at local festivals and community events.
- Manage donation requests Round-Up campaigns and local partnerships.
- Oversee community programs such as food donations and compost collection.
- Serve as a liaison with community groups and initiatives.
- May supervise Community Engagement staff.
- Perform additional duties as needed.
- A business marketing or public relations-related degree or equivalent successful professional experience in community outreach and development membership management or communications.
- Knowledge of natural and organic foods and interest in the cooperative model are preferred
- Skilled in marketing tools including PR writing website management and market research.
- Experience with visual merchandising.
- Strong organizational written and verbal communication skills.
- Able to work independently and collaboratively with minimal supervision.
- Initiative-driven reliable and flexible to work occasionally off core hours.
- Willingness and ability to learn to meet the changing requirements of the job.
BENEFITS & PERKS:
- Medical (No cost to employee on the HMO plan - yes FREE employee-only plan!)
- Dental & Vision(FREE Basic employee only plan!)
- Accidental death insurance
- Life insurance
- Paid time off
- Health Reimbursement Account
- Employee Assistance Program
- MarylandSaves Program
- Employee discount
Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
