Product Specialist (Miami, FL)
Share
Job Location:
Yearly Salary:
Posted on:
30 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Product Specialist
Location: Miami FL
WRAP Technologies Inc. (WRAP) is a public safety technology company committed to advancing safer outcomes for law enforcement first responders and communities through innovative solutions tools training and tactics. The Product Specialist will play a key role in advancing this mission by supporting the development optimization and lifecycle management of WRAPs technology platforms including WrapReality-our immersive Virtual Reality (VR) training ecosystem-and WrapVision-our digital evidence management and body-worn camera solution.
This is a highly cross-functional role that requires strong technical acumen organizational skill and the ability to manage multiple initiatives across product lines. Reporting directly to the Vice President of Product the Product Specialist will collaborate with engineering R&D technical stack programmers developers and commercial teams to execute on WRAPs product roadmap optimize the backlog and ensure that products are delivered with excellence. This role will serve as the operational number two to the VP of Product-helping translate strategy into execution and ensuring timely high-quality outcomes across the product portfolio.
Primary focus areas include WrapReality (VR training ecosystem) and WrapVision (body-worn camera and digital evidence management platform) products project development and upgrade management. Additional responsibilities may extend to WRAPs CUAS (Counter-UAS) projects DoD programs and other hardware software or service innovations as assigned by the Vice President of Product.
Product Lifecycle & Management
Cross-Functional Collaboration
Cloud & DevOps Integration
Innovation & Research
Required:
Preferred:
WRAP is looking for a product professional who thrives in dynamic mission-driven environments. Someone who is organized adaptable and capable of translating strategic objectives into technical execution. The ideal candidate is proactive solution-oriented and confident navigating between technical development and business priorities. They will be hands-on in building managing and improving WRAPs technology platforms with a focus on reliability scalability and customer impact.
Trust transparency and accountability are at the core of WRAPs culture. We value team members who communicate clearly deliver on commitments and act with integrity. We dont expect perfection-but we do expect honesty responsiveness and collaboration. At WRAP our shared purpose is building technology that makes communities safer and strengthens public trust.
This position is located at Wraps Corporate Headquarters in Coconut Grove Miami FL. There will be occasional travel Wraps Manufacturing Hub in Norton Virginia with rare occasional travel that may be required for team meetings product demonstrations or testing as required by the company.
Preference will be given to candidates with experience in law enforcement technology virtual reality systems or digital evidence management platforms.
Additional Benefits
Benefits:
You will be entitled to participate in any employee benefit plan program or policy that is made generally available to other full-time employees of the Company subject to the eligibility requirements and terms of the applicable documents governing such plan program or policy. The continuation modification or termination of each plan program or policy will be at the sole discretion of the Company. Additional information will be provided to you regarding these benefits. Currently offered benefits include:
Location: Miami FL
- Company: WRAP Technologies Inc.
- Department: Product Management
- Reports To: Vice President of Product
- Location: Coconut Grove Miami FL with occasional travel to Norton VA
- Schedule: Monday Friday 9:00am 5:00pm
- Employment Type: Full-Time Exempt with Benefits
- Compensation: $80000 - $95000 base salary plus MBO-based incentive compensation based on deliverables and performance
Position Overview
WRAP Technologies Inc. (WRAP) is a public safety technology company committed to advancing safer outcomes for law enforcement first responders and communities through innovative solutions tools training and tactics. The Product Specialist will play a key role in advancing this mission by supporting the development optimization and lifecycle management of WRAPs technology platforms including WrapReality-our immersive Virtual Reality (VR) training ecosystem-and WrapVision-our digital evidence management and body-worn camera solution.This is a highly cross-functional role that requires strong technical acumen organizational skill and the ability to manage multiple initiatives across product lines. Reporting directly to the Vice President of Product the Product Specialist will collaborate with engineering R&D technical stack programmers developers and commercial teams to execute on WRAPs product roadmap optimize the backlog and ensure that products are delivered with excellence. This role will serve as the operational number two to the VP of Product-helping translate strategy into execution and ensuring timely high-quality outcomes across the product portfolio.
Key Responsibilities
Primary focus areas include WrapReality (VR training ecosystem) and WrapVision (body-worn camera and digital evidence management platform) products project development and upgrade management. Additional responsibilities may extend to WRAPs CUAS (Counter-UAS) projects DoD programs and other hardware software or service innovations as assigned by the Vice President of Product.Product Lifecycle & Management
- Manage full lifecycle of assigned product lines-from requirements gathering and backlog management to deployment customer feedback and optimization.
- Translate product vision and strategy into actionable development tasks using Agile methodologies and tools like Jira or Azure DevOps.
- Work directly with engineering teams and third-party developers to ensure milestones deliverables and quality standards are met.
- Collaborate on VR and simulation environments using Unity Unreal Engine or similar platforms (Oculus Vive Meta etc).
- Provide technical feedback on new immersive learning modules hardware integrations and performance improvements.
- Maintain familiarity with emerging technologies in XR/AR/VR simulation training and AI-enhanced learning environments.
- Collaborate on Video Management and Digital Evidence Management solutions and programs (Wraps Intrensic DEMS)
- Provide technical feedback on security upgrades system modules API integrations updates upgrades and performance improvements.
- Maintain familiarity with emerging technologies in AI and DEMS software solutions.
Cross-Functional Collaboration
- Serve as liaison between Product Engineering Customer Success and R&D to ensure clear communication and aligned priorities.
- Collaborate with Customer Success to gather structured feedback and translate customer insights into actionable backlog items.
- Support cross-departmental initiatives to align training operations and product goals.
Cloud & DevOps Integration
- Oversee technical workflows in AWS (preferred) and/or Azure cloud environments.
- Participate in DevOps pipelines testing and deployment processes for continuous improvement and scalability.
- Ensure security and compliance standards (CJIS data lifecycle management) are maintained across all digital platforms.
Innovation & Research
- Contribute to research and development initiatives in simulation data analytics and digital evidence management.
- Assist in exploring new technologies applicable to law enforcement defense and public safety.
Qualifications
Required:- Bachelors degree in Computer Science Engineering Business or related field.
- Minimum of four (4) years of product ownership or management experience.
- Experience managing technical projects in SaaS VR or digital product environments.
- Proficiency with Unity or Unreal Engine and major VR hardware platforms (Oculus Vive Meta etc.).
- Working knowledge of Agile and Scrum frameworks including Jira and/or Azure DevOps.
- Experience in AWS or Azure environments; AWS preferred.
- Excellent written and verbal communication skills with the ability to translate technical concepts for non-technical audiences.
Preferred:
- Experience developing or managing XR/AR/VR training applications or simulation platforms for law enforcement defense or enterprise sectors.
- Experience with digital evidence management systems CJIS-compliant architectures or body-worn camera integrations.
- Experience with DevOps workflows CI/CD pipelines and software version control systems.
- Cloud certifications such as AWS Solutions Architect Associate or Microsoft Azure Associate.
- Experience with law enforcement DoD or government technology programs.
What Were Looking For
WRAP is looking for a product professional who thrives in dynamic mission-driven environments. Someone who is organized adaptable and capable of translating strategic objectives into technical execution. The ideal candidate is proactive solution-oriented and confident navigating between technical development and business priorities. They will be hands-on in building managing and improving WRAPs technology platforms with a focus on reliability scalability and customer impact.
Culture Fit
Trust transparency and accountability are at the core of WRAPs culture. We value team members who communicate clearly deliver on commitments and act with integrity. We dont expect perfection-but we do expect honesty responsiveness and collaboration. At WRAP our shared purpose is building technology that makes communities safer and strengthens public trust.
Location & Preference
This position is located at Wraps Corporate Headquarters in Coconut Grove Miami FL. There will be occasional travel Wraps Manufacturing Hub in Norton Virginia with rare occasional travel that may be required for team meetings product demonstrations or testing as required by the company.Preference will be given to candidates with experience in law enforcement technology virtual reality systems or digital evidence management platforms.
Additional Benefits
Benefits:
You will be entitled to participate in any employee benefit plan program or policy that is made generally available to other full-time employees of the Company subject to the eligibility requirements and terms of the applicable documents governing such plan program or policy. The continuation modification or termination of each plan program or policy will be at the sole discretion of the Company. Additional information will be provided to you regarding these benefits. Currently offered benefits include:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Sick leave
- Life insurance
- Short-term and long-term disability insurance
- Wrap 401K plan
Required Experience:
Manager
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
Discover the Future of Non-Lethal Law Enforcement Solutions at Wrap Technologies. Explore our innovative solutions for safer policing.
